Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Fault with Samsung Galaxy S3

My samsung galaxy s3 mini won't stay in sleep mode, keeps coming back on which is draining the battery like crazy! It's only 6 months old. Any suggestions?? Thank you

DazD by 2: Seeker
  • 14146 Views
  • 3 replies
  • 0 thanks

Phones won't reconnect to SureSignal

We have users with both iPhones and Galaxy S5 who all find that they can only get a connection to the SureSignal by switching their phone briefly to Flight mode then switching it off again, but if they leave the building and then return at another ti...

WillOB by 2: Seeker
  • 25279 Views
  • 7 replies
  • 0 thanks

Trying to transfer Sure Signal to a registered user

I am planning to close my Pay Monthly account shortly.  However, I want to keep my Sure Signal box as mobile reception is variable at home.  With this in mind, I have obtained a pay as you go Vodafone SIM, opened a My Vodafone account for this new PA...

Suresignal 2 only has power light on

Hi, Despite doing all the online checks, having all the port settings sorted and trying a new ethernet cable, resetting the box, etc., and having no further joy from Vodafone, my Suresignal 2 is still not working for the last 8 weeks, since we had ou...

r207 help

I have an R207 mobile wifi router which I bought to work with my ipad. it has nver worked since i bought it on 5th april, i have called tech support many times who could not helpi have visited vodaphone shops x 2 who could not get it or other r207 to...

hsmith20 by 2: Seeker
  • 17324 Views
  • 2 replies
  • 0 thanks

VSS 1 no longer working over BT Infinity connection

Hello—can you please let me know why my Sure Signal Serial number 21197145309 no longer works. It was fine until just over a week ago on a BT Infinity broadband connection.

Fowler by 3: Seeker
  • 24358 Views
  • 6 replies
  • 0 thanks

Resolved! iPhone 6 intermittent problem with receiving calls and texts

HiI am having such terrible problems with my iPhone 6 recently. Family and friends are about to disown me due to not being able to call me or texts getting through to me. When they ring, it doesn't even give an option to leave message, it just says "...

bambam62 by 2: Seeker
  • 17115 Views
  • 5 replies
  • 0 thanks

bold 9780 payg internet settings

Does anyone know how to get the internet working. Ive factory reset a bb bold that was from vodafone.  I inserted new payg sim, paid for £10 payg credit + £5 for bis add on cleared service books, registered in host routing table  still nothing, no in...

Resolved! z3 White

Can you get the sony xperia z3 in white on a vodaphone pay monthly contract? Not the z3 compact, the full size one?

connorm by 2: Seeker
  • 13853 Views
  • 4 replies
  • 0 thanks

Iphone 5 & 6 will not reconnect to network having lost connection

I have recently changed from iphone 5 to 6 and can confirm that this problem exists on both phones so not sim card or hardware related.Both phones work fine but when I go to areas with no signal (there are a few in hampshire where I live) neither pho...

MarkWebb by 2: Seeker
  • 22733 Views
  • 49 replies
  • 0 thanks
Labels