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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Deleting contents of iphone 4s

Just bought an iphone 6 and want to sell my 4s, however the wifi does not work on the 4s and i cannot delete the contents. Any ideas of how i can do this ?

Note 3 has no or poor signal since Lollipop

Hi Since lollipop update my note 3 has gone from full 4 bars of signal to just one or none I've done a factory reset, had a new sim card and still no/poor signal. It's not just in one place but out and about too. Every now and then 4 bars light up bu...

lisavye by 3: Seeker
  • 15196 Views
  • 10 replies
  • 0 thanks

Samsung Galaxy Alpha Lolipop

Hi does anyone know when the Lolipop Update will be out for the Galaxy Alpha in the UK? Thank you

Is there a firmware update log?

Woke up and found there was a new minor update to my firmware, is there any documentation on what it updated? 

HTC One M8s

Hello! I have just taken delivery of my first android HTC One M8s - it's great!  I have had a drink at certain restaurant with the postcode IP1 1UZ and there was 4G.  I turned off the WIFI and zoomed into action with the 4G and downloaded a few large...

JamesBond by 10: Established
  • 25208 Views
  • 2 replies
  • 3 thanks

Resolved! I need help

I have iphone 4, serial number- 88052MMSA4S-version 5.0.1 baseband 04.12.09 -IMEI 012544006791373 from Vodafone Uk, the contract of this phone has expired so want to unlock permanently, can you help me the procedure?

Kasuru by 2: Seeker
  • 14679 Views
  • 10 replies
  • 0 thanks

Not Registered on network (S6)

Hi, not sure if this is thg right place but I got my S6 delivered on Friday and it said it wasn't registered on the network so I spoke to live chat who said upto 24 hours, since then I've spoke to someone everyday and they still say 24 hours, or just...

No network coverage in Spain

Hi,I am on holiday in Spain, but have no access to any phone network whatsoever. My software recently upgraded to Lollipop, before this I could use my phone anywhere in the world. Now I get the error message 'no service'. I have tried enabling roamin...

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