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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203334 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

How do I get an NFC sim

I have a compatable phone, I've been a customer for a month yet I still can't get an answer to when will I get an nfc sim. EE, who I was with had them and I used their wallet over the last 12 months but I can't find out when Vodafone will be able to ...

4g is not working

I recently upgraded to an Iphone 5s and at first 4g was working fine, but a week ago it just stopped working (i didn't change any settings or anything).I checked the 4g availability map and it says it should work in all of the areas im having problem...

amy6302 by 2: Seeker
  • 14710 Views
  • 2 replies
  • 0 thanks

Resolved! S Planner Backup Query

I have a Galaxy S3. I use the S Planner calander and have lost all my entries. Any way I can recover them?

Data Charges

HiThis is my 2nd month of having my blackberry, and this is the 2nd month i have been overcharged it looks by vodafone and i'm not sure why.This month i have been charged £27 instead of my usual £10.50 plan.  I've looked at my bill and it says i have...

Customize VMB 10.3 for enterprise use

Hi,maybe somebody can help me. I try to customize the VMB 10.3 for enterprise use. Is it possible to disable some of the gui options like: changing of the pin by the usersms interfacevodafone cloud buttonI have found on vodafone websites the document...

AlfredOi by 2: Seeker
  • 15445 Views
  • 1 replies
  • 0 thanks

No internet on iphone6 (no 3G or 4G)

I have had this phone line since November 2014 and my internet is nonexistent I have it the 4G signal for 0.5 of sec sometimes when I'm travelling around the uk so I can only rely on wifiI have called everyday with them saying it will be sorted and s...

Shen30 by 3: Seeker
  • 15400 Views
  • 2 replies
  • 0 thanks

Resolved! Freezing Account

Hi, I am going overseas for 4 months and would like to freeze my account.  Is this possible? Thanks FC

fi_camp by 1: Seeker
  • 20889 Views
  • 1 replies
  • 0 thanks

Charity donations by text

Can anyone tell me why all texts for charitable donations, and even feedback to Vodafone for their dire support services, are failing? I have been trying to make a donation for the Nepal appeal, but every attempt fails (Text "HELP" to 70000). However...

s6 edge

hi all! a question on the s6 edge. do the wireless charger comes with the s6 edge.

hantro by 2: Seeker
  • 15292 Views
  • 2 replies
  • 0 thanks
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