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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73849 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203966 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone smart tablet, not so smart

My tablet has been repaired repeatedly and i have had trouble getting vodafone customer service to admit that fact.   I have attached the paperwork i do have.   If you ever get your device repaired get all the paperwork you can and do not expect the ...

llcrouch by 3: Seeker
  • 14284 Views
  • 1 replies
  • 0 thanks

lollipop update

Hi,upgraded phone to note3 March 2014 via carphone warehouse, when can I expect to receive the lollipop update,many thanks.

steveob by 2: Seeker
  • 13867 Views
  • 1 replies
  • 0 thanks

Live chat/no service with specific iPhone 4s

Hi. Live chat is unavailable.My iPhone 4s is not working in Mauritius.Last time the same happened. Went to Apple Store afterward and they said it is not a problem with my iPhone but Vodafone. Vodafone advisers told me to contact them once I can repli...

Ravatka by 2: Seeker
  • 13498 Views
  • 1 replies
  • 0 thanks

New phone - SIM activation

I have previously had a SSB version 3 working gre3at with my number and my wifes as a user on it.  I have recently closed my number down and now only use my wifes number.  I have managed to register her number as the main Sure signal box owner and ha...

Mark1309 by 2: Seeker
  • 31024 Views
  • 1 replies
  • 0 thanks

Sure signal v1

Done everything I can think of to get it working all lights are correct just don't connect to phone this issue is now costing me money as I'm missing calls can you send me a resinc or software update21229607821 is the serial numberThanks

Water damage no insurance what now?

Hello,I've dropped my phone in water. Tried all the tricks to revive it but it's dead. I have no insurance and just wanted to know what my options would be now? What would Vodafone recommend I do in this situation? Or would I be looking at going thro...

Mobile will not connect to Suresignal

Tried everything.  Read all the posts. Done all the resets. Done the deregister/reregister. It worked three weeks ago and now nothing.  Vodafone switched off my service when I was in the States, then switched back on last weekend - might be a coincid...

s6 battery life

Is anybody else having issues with the battery life. Charged mine up last night just before I went to bed. Got up this morning and it's on 63%. At this rate I'm going to have to charge it twice a day.

Iphone 6 Plus Won't Receive Calls - Try Switching to 2G

Hi, I'm posting this in case it helps someone.  I have a possible solution which isn't mentioned in most of the online advice I found, and I looked extensively.  Summary: Switch your phone to 2G, turn off and on, then make a test call and see if it w...

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