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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73847 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203966 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal not working

Hello, my sure signal isn't working again, I have reset and switch off and on, there is just the power light on the front the data lights have stopped flashing on the back... Any ideas?

Shaznshep by 2: Seeker
  • 29565 Views
  • 10 replies
  • 0 thanks

s6 won't recognise music

i received my new Galaxy s6 some few days ago. Everything is in fine working order. I transferred some of my music albums over to it and it was all working fine. Yesterday I went to gym, opened up my Play music and it will only display my purchased a...

Re: When will I ever see a new or replacement Galaxy S4

I ordered a new phone 2 weeks ago and it arrived the very next day (Great i thought). Within a day or 2 it became aparant that the new Galaxy S6 didn't work properly. I rang CS on the Monday and was told i would get a new one sent out straight away a...

cfbrodie by 3: Seeker
  • 14351 Views
  • 1 replies
  • 0 thanks

iPad Not Connecting

I have an iPad 4 and it is rare for it to get a connection to Vodafone.I am sitting at home and have good 3G coverage on my iPhone but the iPad just shows "Searching..." and does not go to a "No Service" message.It has been like this as long as I hav...

jalford by 4: Newbie
  • 14861 Views
  • 9 replies
  • 0 thanks

New Sure Signal Not Working

Similar to kirstyferg's post on 24th April we have received a Sure Signal for our business which is not working. It's been registered and linked to a router port to connect without any network barriers - however the lights on the device are the red l...

cmehew by 3: Seeker
  • 27783 Views
  • 1 replies
  • 0 thanks

Internet

My 3 months data test ended 3 days ago and I was told someone would contact me to discuss further options as I use quite a lot of Internet and need more then 10gb which is on my contract. I spoke to someone on live chat and all they could offer was 2...

Sure signal v3, new router BT business hub 5

Hello, I have recently changed my bt router to the business hub 5. I have plugged the sure signal back in and powered up and the only lights I am getting is flashing red plus white phone connection. I dont believe it is improving my signal at all. Ho...

Can't access the internet

Hello, I purchased a sure signal yesterday. I definitely have internet access but the sure signal has the "connecting" light flashing for a few hours and then shows the two orange still lights which indicates it can't access the internet properly. I ...

mbarnes by 2: Seeker
  • 26256 Views
  • 0 replies
  • 0 thanks

Resolved! htc repair possibility???

Hi, i have a crack across my desire 310, can i drop it into a vodafone shop to get it repaired?Many thanksFaye.x

Receiving MMS

I am unable to receive pictures via text messages and the only way I am able to access these are through Vodafone.com/getmyphoto however it currently isn't working and I wanted to know if there is a way in which I can receive pictures via texts? 

emma_Jo by 1: Seeker
  • 16151 Views
  • 1 replies
  • 0 thanks
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