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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73735 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Phone found!

I have found a samsung phone whilst out walking and it is registered to a vodaphone sim.  I would like to return it to its owner if possible.  The sim card is locked so all I have to go on is the IMEI code.  Is it possible to trace the owner using ju...

Resolved! internet dongle

I've just topped up £20 and added a £20 bundle with 3G of internet.But when I connect it says credit is 0 and no balance or bundles and won't connect me to the internet.Any ideas what went wrong? Where did my £20 go?

ametay1 by 3: Seeker
  • 14425 Views
  • 1 replies
  • 0 thanks

K3565 Rev 2 Windows 8 Issues!

I have a Huawei K3565 rev 2 dongle on pay as you go and this has worked ok on my windows xp laptop, i have just bought a Acer Aspire E1-571 laptop which is running Windows 8 and the laptop does not recognise the dongle. I have downloaded the latest V...

spurx1 by 2: Seeker
  • 36350 Views
  • 35 replies
  • 0 thanks

Is anyone using a VSS3 with a Draytek Vigor 130?

Having had problems in the past which seem to have been caused by using a Vigor 120 which I replaced with an elderly Draytek router I'm now getting dropped connections which may be due to the router so thinking of getting a Vigor 130 but obviously do...

Resolved! M symbol

There is a M in a box symbol next to vodafone uk and whenever I power on the text message notification sounds although there is no new message.

4G Settings

Hello,  I was recently upgraded  to a 4g contract for my samsung s4.  All was fine, a strong 4g signal  everywhere i went.  I then signed a new contract for another 2 years. On that day my 4g died and i have not got it back.  I have spoken to multipl...

Moto G

I had just got used to the android version on my Moto G when they downloaded a revised version.  Vf have told me that I am not the only one who finds the new version less user friendly and a further version is being prepared.  Does anyone know when t...

How do I make a formal complaint?

I'd like to make a formal complaint about the service I have received from Vodafone. I reported a problem with my iPhone last summer, I wasn't receiving any internet data. I was told to go into a store and ask them to change the SIM. I did that and s...

Bad phone signal in my house

Hello,  My husband and I are getting a terrible mobile signal in the house.  We have lived here for a year and have tolerated it up to now, but I find myself getting cut off in the middle of a phone call, waiting until I go for a walk to talk to some...

alisonmb7 by 2: Seeker
  • 22104 Views
  • 10 replies
  • 0 thanks
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