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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74123 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204037 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Re: Have Online Accounts Changed?

When will the new system be sorted out. I can now access my account but I can't see previous bills or usage. My sure signals were deleted and I have had to re-register one of the users. They still can't connect to the sure signal after 1 week.There i...

vm2015 by 2: Seeker
  • 18122 Views
  • 2 replies
  • 0 thanks

Older texts

I have a company Blackberry and the company uses Vodafone. My older texts disappear after a couple of weeks and I am looking to retrieve one which is no longer visible. Is that possible?

Iphone 6 . NO SERVICE and IOS 8.2

living in rural Cambridgeshire, we have to use the vodafone sure signal to have a signal, which has worked until we upgraded the IOS operating system on the iphone 6 to 8.2  now we have NO SIGNAL most of the time even though the sure signal has been ...

Mitch938 by 2: Seeker
  • 17355 Views
  • 9 replies
  • 0 thanks

IMS FRAMEWORK HELP ME PLEASE

Please please please can someone tell me how to get rid of the error message ims framework has stopped working?

hodders6 by 2: Seeker
  • 13182 Views
  • 8 replies
  • 0 thanks

PROVE OF BLACKLIST

LOST MY MOBILE PHONE AND I KEEP ON CALLING AND SENDING EMAILS( to where they ask me to) TO VODAFONE TO SEND ME THE PROVE OF BLACKLIST SO I CAN  PROVIDE TO MY INSURANCE COMPANY AND TILL NOW NOTHING HAPPEN ... I THINK THEY ARE DOING THAT TO MAKE SURE C...

dannylys by 2: Seeker
  • 14292 Views
  • 1 replies
  • 0 thanks

Re: Sure Signal V3 still not working after several resets and 3 days

Hi, I have a Sure Signal V3 and I have re booted it many times.  The signal is still poor and I have dropped many calls.  When I do make a mobile call, often the signal is distorted and the other end cannot hear me.  I am dropping business calls and ...

tucdanny by 2: Seeker
  • 18717 Views
  • 4 replies
  • 0 thanks

9 weeks and still waiting

I first made contact with Vodafone around January 26th asking for a NUC so I could use my phone in Cyprus where I now live. I received the usual automated response and waiting as instruction from the email after almost 2 weeks I made further contact ...

Debbiekh by 2: Seeker
  • 11310 Views
  • 1 replies
  • 0 thanks

Network Time Problem

Hello,I am from India.I am working on a GSM based device where the device synchronizes its clock to the local time provided by the network. But I have observed that the time lags by 12-14 hours per day. There is no DST here.Also the interesting thing...

UpendraP by 2: Seeker
  • 12696 Views
  • 5 replies
  • 0 thanks

upgrade charges

I have just agreed to upgrage my package but the txt I have received dont agree with what was said on the phone,  I need vodaphone contact email? to query. or online help  Thanks

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