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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74129 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Samsung Galaxy s3

I have an s3 that the battery has just totally depleted on. I now can't get it to charge at all and have tried a working battery from another s3, but it won't charge that either. Has anybody got any suggestions please

Horsey1 by 1: Seeker
  • 11387 Views
  • 1 replies
  • 0 thanks

Z2 has Factory Re-Set itself twice

Is this a known bug with the Sony Z2? Its happened twice over last two months with no warning - go to use phone and its totally wiped itself.

Proof of barring

How do you get a 'proof of barring'???? It is becoming a near impossible task to pin anyone down to help / sort problem. My phone fell down a well in my property in October. I immediately went to nearest store and got a Sim for my old phone I did not...

ojpcp7 by 2: Seeker
  • 13425 Views
  • 0 replies
  • 0 thanks

Vodafone text (email to SMS) center

Good afternoon,     You previously operated a service, called Vodafone text center, which worked as an add-on to outlook, which allowed emails (sent to outloook) to be converted to sms text messages which were then forwarded to a users mobile (on the...

paoloc by 2: Seeker
  • 17816 Views
  • 0 replies
  • 0 thanks

Pending Amin

Only had Sure Signal since monday this week, tried to add my second phone which arrived today, this added but, it states Pending admin, advice as what to do. Thanking you in advance

donp46 by 2: Seeker
  • 18429 Views
  • 1 replies
  • 0 thanks

New contract sim no service

Hi I've just upgraded my phone and have been sent a new sim but it says no service! Is it activated yet?Thanks

Why wasn't I contacted?

Please find attached my bill alerts for the last two months, my son uses this account and at no time was he or myself contacted about high this bill was going to be! Not happy and when I phoned your poor customer service, nothing seemed to be resolve...

Vodafone Sure Signal 3 Stopped Working

My sure signal 3 was flashing orange for a couple of days and not connectiong properly.  I unplugged it yesterday, left it for a while. plugged it back in and now it is completely dead.  I logged into my vodafone account and for some reason it was no...

Can't send or receive texts for over 3 weeks now

I moved over to Vodafone from 3 just over a month ago. The number ported over fine for the first week, however all of a sudden I was unable to send/ recieve texts or recieve phone calls. I can call out, however if someone tries to call me back they g...

RMatta81 by 2: Seeker
  • 12620 Views
  • 0 replies
  • 0 thanks
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