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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74513 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230003 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204462 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Apple 5s out of warranty Issue

Hi.I have had my iPhone 5s for 15 months and the phone stopped working and will not switch on.Battery was going from 100% to 0% in 3 hours without any use and now does not switch on.I got the phone from Vodafone.I took it to the Apple store today who...

RAKSTER by 3: Seeker
  • 16907 Views
  • 11 replies
  • 0 thanks

Resolved! Given iphone 4s to friend

I have given my old iphone 4s to a friend but they can't connect to the internet. It is not giving them the option to join a network the circle just keeps going round.I was on contract with vodafone and they have a pay as you go sim so i don't know i...

Resolved! Nano Sim

Why are Vodafone taking so long to supply me with a nano sim for my iPhone 6?

Resolved! My iPad

On my deal I received an iPad there is a fault with this device as it is making a loud noise when closing down .What should I do about this

Sure signal

Hi I am so frustrated with vodaphone service, we have had a sure signal device for a very long time and have not had much problems as such in the past but all of a sudden my iPhone is not giving a vodaphone signal in the house only, when I am out and...

Senioba by 2: Seeker
  • 19052 Views
  • 2 replies
  • 0 thanks

chat on s4

I currently have an s3 on which I use the Vodafone message+ app which uses sms and chat... my friend has an s4 and I can message via the chat to him and vice versa... but I don't think he's using the Vodafone message + app does the s4 have a chat opt...

Lou1509 by 8: Helper
  • 11394 Views
  • 3 replies
  • 0 thanks

Retrieving lost text messages

Good Evening,I have been trying to recover text messages from last year (2014) that were automatically deleted from my Samsung S3 phone without my knowledge due to the phone being automatically pre-set on purchase to delete text messages after a cert...

Mobile Data, Please Help!!!!!!!

I have been having problems for 3 months now with my mobile data on my HTC One M8 (Only had my contract 3 months). Icon at the top of the phone shows that I have 4g/3g/E connection, and the up arrow is always showing, but the down one is not...  When...

Avoount number

I have just signed up with vodafone and I need my pay montly account number to be able to authorise my PAC code how do I do this

De-register Suresignal

Hi, I installed a Suresignal box at my mother in law's house about 4 years ago.   The box has stopped working recently.  I know it may have died, but I'd like to try de-registering it then re-registering it anyway, as they'd rather not fork out £100 ...

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