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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73775 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Cancelling my Broadband order

Hi, I originally signed up for Broadband on the 22nd of Novemeber. I received the emails regarding online account being setup. I also got an email saying I would receive a confirmation letter which would include any early termination fees that I may ...

M4 Manchester

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?same problem 5 miles away yesterday 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Co...

janeed by 2: Seeker
  • 1206 Views
  • 4 replies
  • 0 thanks

Where is my broadband gift???

Hello, I have sign up for Vodafone broadband in August. Reveived the confirmation to claim for my gift. I have claimed for it on the same date Vodofone told me. The claim was successuful online. Since then, the 8th of November I didn't hear back from...

Alresford Network Coverage

ANyone else having problems in ALresford Hampshire?  The Vodaphone signal has been rubbish since about 7.12.17 - at the moment no service at all.

Harry000 by 1: Seeker
  • 860 Views
  • 1 replies
  • 0 thanks

IPhone 6 phone signal

Our phone signal went right down and Vodafone told me to switch the phone from 4G to 2G. It worked, but why?  It’s not an acceptable solution. 

Broadband

The router has two lights, the wifi light is stable green light that dosent flash but the internet light is slowly flashing, I’ve called the support team and I’ve been on hold for over 2 hours and still haven’t answered , I’ve also spoke to them in l...

Broadband outage

Is anyone else in Dundee's Broadband still off?  Mine has been off since 10.20pm last night (Wed). I called Vodafone twice and they have given me 100g free data until it's fixed, but never gave a time frame as to when it will be back up and running.

Data Cap

Hi, The vodafone website says that you can cap data on all pay monthly tablet contracts purchased after 28th Sept 16? Despite asking for a data cap across all my accounts some month ago and being led to beleive that this was done, I am now being told...

Network Unlocking Code (NUC)

My son has given me his old iphone. He is still on a Vodafone contract but now has a new iphone. He transfered his SIM to his new phone and retained his number.  I have reset his old phone back to original factory settings and wish to use it on anoth...

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