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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73870 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203974 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

message usage

My wife has taken a contract out 1 week ago with Vodafone with unlimited messages. Over the last day or so the vodafone app has suddenly recorded her usage as in excess of 2 billion messages and says she has no more left. How can this be and how do w...

Picture messaging samsung s3 mini

Please helpJust bought samsung s3 mini and am trying to send picture messagesI have received and installed configuration messageI have done the apn settingsWhen I try and send message it says server error

Linziaff by 2: Seeker
  • 11877 Views
  • 1 replies
  • 0 thanks

Proof of Purchase

i need proof of purchase for my Samsung S4 so I can have the screen fixed! Please can someone help

Goodhew by 2: Seeker
  • 11180 Views
  • 1 replies
  • 0 thanks

Help

i have just brought a nokia 5800 which i love but is there anyway of stopping the phone from locking after 60 seconds. i find you constantly using the unlock bar on the side to get into the phone, Why cant the timer be set for longer?

Resolved! NFC SIM swap

Hi All,   I am wondering if anyone could help as my issue is reaching very high level of frustration. I will recap below:   I have purchased a Sony Xperia Z3 form A Vodafome Store at the end of September. Knowing that is phone has an inbuilt NFC chip...

Unable to answer incoming calls

Hi, I have downloaded lollipop and like they say "if it aint broke dont fix it" and i wish i had listened to that advice. I have now got loads of issues with my s5 ie text tking ages to send,a lot slower than it use to be,battery life none existant b...

12bazza by 4: Newbie
  • 15765 Views
  • 11 replies
  • 0 thanks

Resolved! btopenzone

Hello, I get 2 free gb of btopenzone wifi in my contract but i can't seem to connect to it, everytime i enter my username and password on the start up page, it says that its incorrect? Many thanks,

GTilf by 2: Seeker
  • 20690 Views
  • 9 replies
  • 0 thanks

Resolved! Sure Signal V3 link dead on site

I've been trying to buy a SS V3 since before Christmas and when I try to buy it on line from Vodafone I just get a series of question marks underneath the button. I have been in to the shops - Manchester, Birmingham and Norwich and they were all sold...

petelean by 2: Seeker
  • 26059 Views
  • 13 replies
  • 0 thanks

bill query

I have voice on my bill extra £22 not sure why and what I'm Paying for as I have unlimited on my account for calls voicemail etc????

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