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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73875 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203976 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! I NEED MY PROOF OF USAGE

I SENT EMAIL TO COUSMERHELP@VODAFONE .CO.UK FOR THE PROOF OF USAGE ON MY ACCOUNTI SENT EVERY DETAIL IN IT BUT STILL THERE IS NO REPLY AFTER A DAY I NEED IT FOR MY INSURANCE COMPANY SO PLEASE HELP

Ginzss3 by 2: Seeker
  • 26142 Views
  • 1 replies
  • 0 thanks

Resolved! Messages Not being received by a samsung user

I can send texts to everyone apart from one number who uses a samsung phone! I'm receiving this persons texts but they aren't getting mine! Any reason for this?! I've tried deleting & re-adding the contact. Deleting message thread & starting a new on...

Problems with Vodafone signal in Worksop

Hi, My wife and I run our business from home and depend on our mobiles - Yesterday both of them stop working in our home. At first we thought it was our Sure signal box as this has been a complete nightmare since we bought it but have settled down si...

ashlpau by 2: Seeker
  • 19511 Views
  • 1 replies
  • 0 thanks

Sure Signal V3 Not connecting

Hi I have a new Sure Signal V3 that was replaced by Vodafone as my old V2 that I had had working for a number of years had stopped working!  However, I cannot get it to connect. The lights that are on are Flashing Power Light, Solid System Light and ...

pip2508 by 2: Seeker
  • 20211 Views
  • 3 replies
  • 0 thanks

Apple iPhone 6 IMEI Blocked Incorrectly

Hello, I purchased a new iPhone 6 from an Apple Reseller, this was brand new and sealed I sold it New on eBay of which someone purchased it of which it worked fine and then suddenly dropped signal after two weeks of use. The owner contacted me asking...

manx1975 by 2: Seeker
  • 18212 Views
  • 11 replies
  • 0 thanks

VSS V3 Cant Access Vodafone System

Hi   I've been through all the usual with these things with open ports and port forwarding but the lights suggest that it "cant access the vodafone system" Results: 37mbps download6.5mbps upload packet loss 0%ping 23msjitter 0% ip address 217.36.208....

Vodafone data dongle won't work with my laptop (windows xp)

Hi, I've just bought a 1GB vodafone dongle for my laptop, which is an old one which hasn't been used for a while, and which runs windows xp. The dongle starts to load up onto the computer fine, then says "rolling back" and removes the data from the l...

My freedom Freebie is not working?

I am trying to by my new freedom freebee because my last months one has run out, so i have topped up and called 4354 to get my freedom freebee and all all they say is 'thanks for calling, bye'. Therefore i cannot get my freedom freebee. How can this ...

Galaxy software update

Since updating software to 5.0 on Galaxy S5 - my Juice Defender app will not work and battery just drains away within hours.  Any solutions please???

SHP66 by 4: Newbie
  • 11553 Views
  • 4 replies
  • 0 thanks

k5008 - Z driver on Windows 8

Hi, I received a K5008-Z dongle when I upgraded my contract from 3G to 4G but the dongle will not work on my Windows 8 PC. I have removed the previous version of VMB, run the VMB_Cleanup programme, installed the latest VMB.  I have gone into the Devi...

norcar by 2: Seeker
  • 15790 Views
  • 7 replies
  • 0 thanks
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