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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73652 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229850 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203281 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS1. 1st & 2nd light steady but nothing else.

Need help Done all the usual resetting business and the 1st light is steady on. 2nd light is steady on for about 20 seconds then flashes and goes back to steady on. No other lights are lit. 4th light seems to flash every now and again. Thank you in a...

data allowance increase

I currently have 3GB of data allowance for my mobile broadband,for my laptop this is not enough as I last month went over my allowance and was charged a ridiculous amount extra.is it possible to  increase my data allowance from 3GB to 5GBthanks

neil-NA by 2: Seeker
  • 20534 Views
  • 10 replies
  • 0 thanks

Ericsson G30

This device is installed on a vessel and is required for health & safety. I inserted a Vodaphone SIM card and attempted a call. It gave me a dial tone but any number I dialled gave a busy signal. Nor could I dial in. Can you help me get it going ...

'New' ipad seems to only be able to connect to one tower.

Hey, over the past several months I have only been able to connect to the vodaphone network in a verry limited area. And occasionally it will connect to a GPRS tower whilst traveling but verry infrequent.The issue seems to have been happening for too...

Gambsy by 2: Seeker
  • 10359 Views
  • 1 replies
  • 0 thanks

Tethering an iPhone and iPad in Europe

Vodafone do not appear to have any data deals for the iPad in Europe, so it's an expensive way of accessing the web when wifi is unavailable. However, I can use my UK data plan on my iPhone in Europe for an extra £3 a day. So can I tether my iPhone t...

Deregister sure signal

Hi, i was wondering if you can help. the company i work for have a vodafone sure signal device which hasnt been used for a while and i was wondering if you can help me deregister or setup the device. the previous individual who would have setup this ...

JayTCS by 2: Seeker
  • 21769 Views
  • 3 replies
  • 0 thanks

Caller ID

Why can friends in Egypt see my number when I have withheld my caller ID

Aliwat60 by 2: Seeker
  • 10998 Views
  • 1 replies
  • 0 thanks

Proof Of Usage

Hi I need a Proof of Usage for my insurance company?

sixer by 2: Seeker
  • 11004 Views
  • 3 replies
  • 0 thanks

Sure Signal v1 not working - 1st light lit but 2nd light slow flash

I have a SS v1 with BT HH5Recently moved and tried to get SS to work. Have tried changing postcode, deregistered and registered, completed a full factory reset suggested by Vodafone support and also Vodafone actioned a full resync. They say everythin...

seanlane by 2: Seeker
  • 21431 Views
  • 6 replies
  • 0 thanks

What do I ask for when buying a Top up Voucher

Hello I bought a Vodafone mobile broadband dongle K4201-Z. It works fine on my desktop computer with all the internet access I need.What I would like to know is when I buy a top up voucher for a datapack, what do I ask for? I asked at my local Post O...

trtom by 2: Seeker
  • 15160 Views
  • 1 replies
  • 0 thanks
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