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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74235 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229938 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

text messages

I have an i phone 4s.   When I text to my daughters - when they receive text it gives my e mail address and full name instead of "Mum  and the mobile number."  WHY

liamsnan by 2: Seeker
  • 14461 Views
  • 1 replies
  • 0 thanks

Samsung Repair Centre

I've had an S5 for just over a month now, having got it with my new contract. However, in the last week it's randomly starting restarting itself - there's no pattern to it, It will do it after being used for hours or after being idle for a while. I'v...

Wizross by 4: Newbie
  • 12303 Views
  • 4 replies
  • 0 thanks

Resolved! Sure Signal 1 - Suddenly stopped working

Hi My SS 1 has been working for 4 yrs with no problems unitl last week when it suddenly stopped.I have rung about it serveral time & its still not working.It runs through a BT 2 wire router (2701 HGV-C). Nothing has been changed or no other faults wi...

motatec by 2: Seeker
  • 19267 Views
  • 5 replies
  • 0 thanks

Mobile internet not working

Hi, I have a Samsung Galaxy S2 i9100. I bought a pay as you go flatrate but my mobile internet is not working. I have already tried the manual settings from this website as well as the settings which you receive via sending a SMS with WEB to Vodafone...

PUK code for phone with SIM that has not been activated

I  upgarded  to a Sony  Z3 Compact and  received it earlier this week  with a  new sim.While transfering  contacts  across, before  activating  the  new sim , I decided  to sent up a pin code  for it. In doing  so  I am locked out and  am now asked  ...

How long does it take to get a NUC

I completed the NUC form online on Thursday of last week. Historically I've had at least a confirmation email within 24 hours, however it's now been 4 days and I've not had so much as a confirmation email. The website states 24 to 48 hours.

Resolved! sure signal

Hi. I am having problems with my V1 sure signal light 3 just won't come on regardless of how many times I reboot or reset it . Could someone at the vodafone end please look to see what the issue is please ? I have logged onto my vodafone and it says ...

Sure Signal - changing router

Hi, this is on behalf of my boss, who has sure signal at home. His isp is Orange (EE) and sure signal has been working fine. He has recently received a new router from his isp and Sure Signal no longer connects.Before i have to visit and check port f...

fwb73 by 1: Seeker
  • 23004 Views
  • 3 replies
  • 0 thanks

Vodafone Sure Signal - Reconnecting

We’re currently experiencing  issues with inactive Vodafone Sure Signal devices reconnecting to the network.    This is being looked into and will be resolved as soon as possible.   We’ll update you once we have more information.

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