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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello,This morning I had to have my SIM card call barred as my Sony Xperia Z3 compact was stolen. In order to claim on my insurance, I need proof of confirmation that the phone has been called barred. The advisor I spoke to on the phone said I had to...
I'm going to the States in February, NewYork for a couple of days, then Los Angeles for a week. I'm prepared to pay the World Traveller fee for the NY days, but would like to go back onto pay-per-call for LA. My questions are a, is this possible, and...
My text messages can not be sent, I can receive messages/calls. This occurred an hour or so before text from Vodafone advising me of message app update, I installed this message+ with no success. Uninstalling it did not help either. Urgently need pho...
I'm the "owner" of a Sure Signal 3, which we've had for a year now. My family can use it, but I can't. In fact, I've only just got a 3G phone, so, up to now, it's not been a surprise. The FAQ says:- "If the affected number is the registered owner...
HiBefore Christmas we were victoms of a well known fraud. we received a brand new iphone with a phone call shortly afterwards saying it had been delivered to us in error and a courier would collect it. Knowing this scam we said the phone had been ret...
Hi guys, I backed up my iphone 4s today and afterwards my sms stopped working. IMessage, calling, email etc all work fine just not green non iphone sms messaging, which is driving me nuts. I have done the following: 1/ complete restore in iTunes2/ re...
I saw this deal and had to get it what a top deal on what is a quality handset, Everything went through as normal no issues with details, It then went to 3d secure no issues but noted it took a while longer than normal it then took me back to the pay...
Hi,My Samsung Galaxy S4 keeps randomly turning the mobile data on?My data roaming is off and I turn the mobile data off, but it randomly appears to turn itself back on?I have my apps set not to automatically update and to only use wireless, so do you...
Hi, we have a problem with our SureSignal v2 connected via Plusnet fibre/fttc. The unit's been working fine for weeks through our BT Home Hub 5 with all the defaults set (so no port clamping / no specific port forwarding etc) but following switching ...
I've been trying to schedule a collection of my phone for 3 days. I've been told that it has been arranged no luck.I ordered it online so cannot even return it to the storeFrustrating!!
