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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I recently got a SIM only contract, as I was happy with my Galaxy s3, and then I dropped it into the lavatory. I bought a Oneplus One, which takes the same SIM, and thought it was just a matter of popping it in the new phone, but that doesn't seem to...
Got my Galaxy Note 4, manage to find time to think about changing it over, found out it needs a micro-sim and my Note 1 has a mini-sim.What's the point of saving all the stuff to the sim if you can't just swap it over?Vodafone Live Chat was helpful,...
Hi, I was on a contract with vodafone on my iPhone 5 for 2 years, which has recently come to an end. I requested through 191 that they port my number as I was getting a PAYG plan on GiffGaff now that my contract had ended and they gave me the PAC cod...
Entertainment pack
I've joined Vodaphone using a PM sim in my Samsung Galexy Ace GT-I8160. Old number ported over ok and I installed config messages from WEB 40127 but still won't access internet. Checked the config in Access Point Names and all match those quoted on w...
Hi, my vodafone app has stopped showing me how much data im using. It is also showing my price plan as £0.00. I have just contacted vodafone on a seperate issue regarding my word traveller having not been applied to my account while i was abroad.whic...
HiI want to change my number of rings before going to voicemail to 5 rings. I have tried **61*121*11*5# But this is now going straight to voicemail! Can you please help. Thanks Bob
Hi, I have made an insurance claim for my phone (insurance is not through Vodafone) and I need proof of purchase of my S4. I originally purchased an iPhone 5s but after multiple problems Vodafone allowed me to change the 5s for a Samsung S4. The proo...
Hi, I have had the sure signal for a couple of months and its all work great until recently. The issue I have is intermittent but can be upto 3 times per day, which makes it unuseable. The issues can be fixed everytime by a reboot of the sure unit,...
Hi I just got of the phone with my phone insurance company and they need a proof of usage to show that i acutlly own my my phone and process my claim i didn't buy it from vodaphone i talked with cuntomer services and they were unable to do instead ...
