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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73837 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Pin 2 Code?

have just bought a sony experia aqua m2  and have set it up fine, but i can make phone calls out but cannot receive them and I think this has something to do with the pin2 code.   can anyone tell me how to find this out ? where to find it ? anything ...

Squoppy by 3: Seeker
  • 14275 Views
  • 3 replies
  • 0 thanks

Sure Signal

I have moved house and need ot update my Sure Signal. I have followed the youtube tutorial- but there is no Manage My Sure Signal buttom to click. It is a Ver1. Help!

CRSD by 2: Seeker
  • 25886 Views
  • 1 replies
  • 0 thanks

Incompatible Message?

I'm sure I've read a thread on this somewhere before, but I can't seem to find it!Recently I've received a message which apparently cannot be viewed on my (admittedly old and unable to do a lot) phone.  The message just reads "Incompatible Message" a...

OldPhone by 2: Seeker
  • 17815 Views
  • 5 replies
  • 0 thanks

Proof of purchase

Hi,I have been asked for a proof of purchase by my insurance company. They require confirmation of the IMEI number, make and model of the phone and date of purchase, or even if possible a copy of receipt etc. I may also need proof of usage to progres...

More unexplained data useage - look and laugh!

Ok, had my Iphone 4 since end of January and already issues with rediculous amounts of unexplained data being used to the extent where apparently, 551mb data was used in a 24 hour period! I've been into a vodafone store, and seen a 'genius', nobody c...

Walshy76 by 2: Seeker
  • 27103 Views
  • 27 replies
  • 0 thanks

Resolved! VSS1 in constant loop

Last Saturday I noticed that all phones and iPads had no signal from Vodafone at home. Checking the VSS1 the LEDs were cycling through the following pattern:Power: steady on@: flashes steadily,LED 3: OFFLED 4: flashes steadily with LED 2 for a brief ...

Now TV and sky sports mistake

Hi, just got my new phone. Really happy, but made a bit of an error!! as told about the now tv and sky sports etc, so when I went onto Vodafone offers to set these things up, I clicked on NOW TV 1st thinking I could still set up the sky sports after ...

Sure Signal outage, December 2014, Plusnet broadband.

I've called Vodafone today to inform them that my SS 2 has failed:  Flashes white lights for a while, they go out for a while, repeats.  They inform me that a software update (not sure whose software) has caused an outage for customers using the Plus...

Resolved! iPhone 5s under warranty

I have an iPhone 5s still under warranty.   The phone on full charge last approximately 2 to 3 hours on full charge.   It constantly freezes, turns off, jumps back to the home screen etc.   WHat can i do to get it replaced??   Many thanks

VODAFONE'S SERVICES IS DIABOLICAL! I HATE VODAFONE

I am appalled by the lack of service and help from Vodafone!!!!! The worst company I ever have to deal with, no one can help me, the website never works and no one knows anything there!!!!! ALL I WANT IS A PROOF OF PURCHASE SO I CAN MAKE AN INSURANCE...

teddy121 by 2: Seeker
  • 12382 Views
  • 3 replies
  • 0 thanks
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