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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73849 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203966 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

some nexus 6 questions

Had the nexus 6 today to play with, and have a couple of questions which I wondered of anyone had sussed out yet.Email client= I used one on my note3 called "email" and really liked it.. I think it was the stock sammy one.. You could delete in bulk, ...

Mozza76 by 6: Helper
  • 16295 Views
  • 4 replies
  • 0 thanks

Why Can't I upgrade

I've got an iPad plan that's due for upgrade. I contacted Vodafone 19/12 was told I could upgrade and ordered the iPhone 16GB. Received no info so contacted again 3/1 was told checkout was never completed so the order would be placed. Today I called ...

sure signal and new phone

i have a new iphone 5s and so have had to change the sim card but kept the number. It wont work with sure signal and i really need it as the signal is bad around here.....what do i do 

Resolved! Samsung S5 Wifi Slowness Issues - still unresolved

I think I have now read every thread online about the issues with the Samsung Galaxy S5 and I am yet to resolve my issue. I don't have any problem connecting to my home or work Wifi and I have a strong connection with both. This issue lies in the spe...

robeade by 2: Seeker
  • 10903 Views
  • 2 replies
  • 0 thanks

Question for the Vodafone team

I am currently with 3 mobile, but am interested in having an Iphone 6 plus through Vodafone instead.I searched for deals on the internet, and through a site called mobilephonesdirect.co.uk it seems you can get an Iphone 6 plus for no upfront cost and...

sure signal v2 steady power flashing system phone light off

Hi there.  I have had my SS v2 (Seriel no. 40120245010)for a while, (bought 2nd hand) now but cannot seem to get anything i try to work. the strange thing is as the title suggests i have steady power but flashing system and no phone light. in the tro...

Unable to send or receive multimedia messages

Hi  For the last few weeks I have been unable to send of receive multimedia messages.  I have a Samsung Galaxy Ace phone.  I have done the following: phoned vodafone who sent me the mms settings this did not fix it.  They asked me to put sim in anoth...

YKS48 by 1: Seeker
  • 10874 Views
  • 1 replies
  • 0 thanks

Voicemail

Samsung s3 mini, trying to set up voicemail. Get conditional call forwarding message pop up and call drops. 

Resolved! HTC Mini Error Messages!

I've noticed since I've upgraded my HTC mini there are error messages on the phone everytime I try to open up a link from facebook or my emails. This is so fustrating as I cannot access certain links since the upgrade this needs to resolved as these ...

simal311 by 2: Seeker
  • 60286 Views
  • 5 replies
  • 0 thanks

Problems with new new Sure Signal V3

Hi, Having recently moved to a small village with minimal Vodafone signal and no 3G I invested in a new Sure Signal box and registered my wife's and my Vodafone phone to it. It is connected to a BT Home Hub 3. My iPhone 5 now shows full wi-fi and pho...

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