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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! I want to unlock my iphone

I have purchased an iphone 5 from ebay India and it shows that it is locked to UK vodafone. It's a valid purchase. I want it to be unlocked. Could I know a UK vodafone email address where I can ask to unlock my iphone and send my iphone bill receipt....

Resolved! my phone hss no internet connection

Hi. My Samsung galaxy s4 has had no internet since I updated to the most recent software on sunday. I can use WiFi but no mobile data. Google said to reset my APN settings. I've tried that and it works, then an option asks me to choose if I'm on Voda...

BethKidd by 1: Seeker
  • 11365 Views
  • 4 replies
  • 0 thanks

Unable to re-register Sure Signal V1

I have owned a Sure Signal v1 for 4 years. It has not been working since August now, despite raising the issue with Vodafone Support. The fault I initially reported was an intermittently flashing Amber light at the ethernet port, beside a solid green...

crrswift by 2: Seeker
  • 15391 Views
  • 1 replies
  • 0 thanks

International Texts

I can send international texts but cannot receive them. I have spoken to call support twice. One was to reset the data service. The second was to reset the Message settings call centre number and none of this worked. On each occassion i was asked to ...

S4 just.. died. What now?

Hi, The other day I was playing a card game and my s4 just shut off (did not shut down properly.) It felt hotter than usual. It wouldn't come back on and I knew it had some charge in it. I left it to charge overnight but it didn't respond whatsoever ...

How can I add a new APN? HTC Desire 310.

Hi,Yesterday I purchased a HTC Desire 310 mobile that is locked to Vodafone.I have been using a mobilebysainsburys SIM card in the phone which is working fine for calls & txts.However the phone will not allow me to save the correct APN settings that ...

Unidentified Subscriber

Hello,As of around 4:30pm today, I have been unable to send text messages to anyone. I am getting a red X and the message 'Unidentified subscriber'.I am able to use BBM fine, so surely it cannot be the signal.

my sure signal blew up too

Per post below, my daughter was watching tv when there was a large flash and bang and the circuit board tripped. I came home and found it was the sure signal. Weve had it for a couple of years its a alcatel model 9361. luckily no damage to anything e...

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