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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have just upgraded to the Samsung Galaxy S3, only to find that my very poor Vodafone reception is even more unreliable. As I use this phone for work, i need to be confident that i can receive calls at home so bought the latest Sure Signal v3. I cou...
Hi, I've just bought a VSS box and connected it up to my DGND3700. So far I have a solid red light and then two flashing lights as if to suggest the unit was/is configuring itself. The question I have is that should these two lights still be flashing...
Hello, There seems to be a lot of problems with the v.3 and netgear routers,My problem is i have 2 vss a v.1 and v.3 both which worked fine with a belkin f5d8635-4v1. Ithen changed to a netgear dgnd 3700 v2 , now the v.1 works fine and v.3 refuses t...
I have a Sure Signall v2. I have reset it using the instructions in the help and its made no difference. Can you check the firmware and activity please? Serial number 40111625485 Thanks
Hi, I need to deregister my Sure Signal but no longer have a Vodafone account. My wife and son still have Vodafone accounts and I want to transfer it to one of them. Please can you provide me a link to get it sorted, many thanks John
Hello, I upgraded online yesterday from an iPhone 4 to an iPhone 5s. I have had an email that tells me that my order has been dispatched, and my contract plan on MyVodafone has also been updated to the new contract, but I am unable to track it with t...
Can somebody on this forum please help me?I have been without the internet on my HTC mini one phone now for 2 1/2 weeks, I have phone numerous times & been told "we are dealing with it as there seems to be a problem with your APN settings at our end"...
I am unable to access my voicemail from my mobile. It is indicating that I need to setup a pin. I have already done this so don't know why it is asking for it. I have tried calling 191 but get stuck in an endless loop of unhelpful menu options and la...
I bought a R206 mobile wi-fi in Portugal in September 2013 to access the web during my three week stay and bought top ups at a local electrical store. I have just returned to Portugal, tried to top up again but my Vodafone number was rejected. Could ...
Hi Has anyone else experianced mixed messages from departments!! I have had a V1 sure signal since 2011 and it gave up and died a few weeks ago. I went on to live chat for help and they said If I went into the local shop they would replace it free of...
