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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73826 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203962 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal(s) Stopped working.

We are at a business with a VPN firewall Netgear FVS336GV2The setting on this have not changed in the last year. We have now three Sure signals to provide internal voadfone coverage.a V1 a V2 and a new V3.Last friday they stopped working.They transmi...

LesE by 4: Newbie
  • 21661 Views
  • 29 replies
  • 0 thanks

Vodafone Sure Signal 3

I looked at your 'Trouble Shooting - please read first' but it doesn't cover the issue I have. I have a steady Red light and a slow flashing White Internet light (nothing else) and it's been like that for 24 hours now. Download speed is 10.5Upload sp...

KathrynD by 4: Newbie
  • 18667 Views
  • 9 replies
  • 0 thanks

iPhone 4S unknown message

My phone has notified me that I have a message from an unknown caller, when I look there isn't one? When I click off the message icon it still says I have a message? Can someone help!

Resolved! iPhone 5 battery/switch on issues.

Hi My iPhone 5 recently started to go through battery charges faster and faster, this morning it just has the low batter sign and it won't charge up and it won't go into reset mode.After looking on the Apple site it would appear, after typing in my s...

IOS8 has wrecked my iPhone 5

Contacted Vodafone about this, getting zero traction off Apple- won't allow flashback to IOS7 now, not getting anywhere with Vodafone.Someone is culpable for allowing a perfectly good premium phone to be transformed into a leggy crashing brick. It's ...

new upgrade

Hello there I'm due an upgrade and I'm debating what to go for the galaxy s5 or the galaxy note4. Can someone please tell me what the note is and explain in easy understandable terms what the differences are between them

mancman by 4: Newbie
  • 13145 Views
  • 1 replies
  • 0 thanks

Galaxy Note 4 - Sky Sports Mobile non compatability.

So I just renewed my contract with VF to upgrade to the Galaxy Note 4 and as part of the plan was given the option of X months free from Spottify, Netflix or Sky Sports mobile. Being happy with my current music and movie streaming situation, I chose ...

iPhone rotation lock

Hey I've just got my first iPhone in a few years and I can't find for the life of me, how to swap the mute button for screen rotation lock. This used to be possible and I'll be very sad if the option has gone. :catmad:

Anonymous by Not applicable
  • 12771 Views
  • 2 replies
  • 0 thanks

Unlocking issue - whose responsibility?

Hi, I registered an unlock request on an iPhone 5 on 10/11/14, received two acknowledgments within 48 hours of registering but it is still not unlocked.  Since it is past the 10 working days stated I have today contacted VF Customer Service who state...

teamess by 2: Seeker
  • 13151 Views
  • 1 replies
  • 0 thanks

No signal with sure signal

I have just upgraded to a I phone 6 the shop set everything up but now it's not picking up my sure signalIt's the same number I have tried resetting but nothing can anyone helpThanks

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