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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73749 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203329 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal in My Vodafone- no option to manage via account

Please helpI have two registered sure signal boxes in use for years and nothing has changed with account.Today I have logged on to my vodafone account as normal to add a user but have no link to sure signal box any more, I have tried on different com...

Bonzo by 2: Seeker
  • 13661 Views
  • 3 replies
  • 0 thanks

New iphone 6 no service

My new phone arrived this morning, without any paperwork so I don't know my phone number or anything! Phone has been charging all day but I'm unable to use it as there's no service!

KylieLeo by 2: Seeker
  • 17801 Views
  • 13 replies
  • 0 thanks

Vodafone SureSignal - no incoming calls

I purchased a SureSignal v3 in July and after nearly 4 months of calls to Vodafone it still doesn't allow me to receive any incoming calls or text messages. Outbound calls and messages work fine. One oddity is that if I unplug and plug in the SureSig...

Aspirins by 2: Seeker
  • 13202 Views
  • 4 replies
  • 0 thanks

sure signal 3 not working

hi, Looking for some help setting up my sure signal 3.The light is flashing, and the first signal (globe with arrow) is lit red.serial no 40134717632http://www.speedtest.net/my-result/3895853202http://www.pingtest.net/result/110241215.png   Grade AIP...

fi_adam by 2: Seeker
  • 13818 Views
  • 7 replies
  • 0 thanks

Emails coming through extremely slowly on iPhone 5S

1) It happens everywhere2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? - happens everywhere, as above3) Does the issue occur if you try your SIM card in a different phone? No4) What errors are seen or heard when the issue occu...

Error message when trying to add new user on Sure Signal

Hi there,I've tried adding a new user today (they are with Vodafone) but I get the following error message after I've clicked "confirmed": Error invoking portlet "VAPGatewayController"The source of this error is:com.bea.wsrp.faults.v1.OperationFailed...

Vodafone Sure Signal v1 no connections

Hi, I am unable to connect to connect my phones. I have first, second and forth solid. I believe it needs a software update pushed to it.... Any help much appreciated.

Hughestj by 1: Seeker
  • 12326 Views
  • 1 replies
  • 0 thanks
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