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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

New Suresignal. Red light on White internet light slowly flashing

Hi, please can someone from Vodafone investigate what’s going on with my suresignal (version 3).Like a lot of people I get a solid red light and a slowly flashing white internet light, the other two lights aren’t lit at all. I’ve received messages fr...

AcPeters by 2: Seeker
  • 10554 Views
  • 2 replies
  • 0 thanks

Note 3

Hi there,Just wondering when my note 3 will see the 4.4.4 update?Thanks

Resolved! account number

Hi there, I have been trying to find out my account number and I have tried nearly everything and still cant get it. what is the e-mail I could contact to find out my account number? If anyone could help. Thank-you

Resolved! SS1 Still not working

My SS1 went down last week, I assume as part of the outage. So far it is still not working. I have rebooted it a number of times, rebooted my router, and changed the location of the SS on the manage page of the website - is there anything thst can no...

marti by 4: Newbie
  • 16503 Views
  • 48 replies
  • 0 thanks

Poor Wifi Connectivity

Wifi connectivity on my iPhone 5s has been terrible just latley.  The phone will only hold its connection for a  few minutes and when it is connected it is very slow.  Is this a fault with the new update? I have tried re setting the router and ll tha...

Resolved! Sure Signal V2 - Re-sync required after new sim

Hi Please could you re-sync my sure signal box. I have just changed my phone and sim card and no longer have access. As i am the registered owner i cannot re-enter my own phone number.Sure Signal: 40123235034 Thanks for your soonest action on this. R...

New SIM card for my iPhone 4.

I have been to the Coventry Vodafone store today as my girlfriend's iPhone 4 (which is on my account, number ending in 025) has been experiencing a lack on celluar internet access since I did a factory reset on it. We went in and the advisor (Iftab) ...

Sim activation - it's been a week

Hi my original sim got taken with my faulty phone so I went in store and was given a blank sim. I tried to phone but the automated woman wouldn't put me through to any customer service advisor!!! I tried every option!So I did sim swap online but it's...

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