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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Why can't I buy a Sure Signal?

Backstory - probably the same for most. Checked the coverage on the Vodafone website before plumping for Vodafone 6 months ago (available indoors and outdoors, according to the site). Found that it only works indoors if I'm in our bedroom. Just recei...

BlairD by 2: Seeker
  • 13654 Views
  • 2 replies
  • 0 thanks

SureSignal V2

Hi there.First can I point out that there is no list for my problem in the "Read First" post.My problem is:I have a power light on solid, but the next 2 lights keep flashing. This has been days now. I followed the instruction by attempting a ping. Th...

Dingus by 4: Newbie
  • 13539 Views
  • 1 replies
  • 1 thanks

SureSignal v2 not working.

My SureSignal wasn't working when I got up this morning, had solid red and 1st light was solid, but phones had no signal. I did a reset, following the guide, and that gave me both white lights flashing and still no signal to the phones. I reset the r...

Pak Migration

bought 9700 on 35 pound a month contract and transferred my old number from o2 to vodafone. guy in store told me it would take 2 days to do so (bought phone on saturday) atm all it says is SIM not provisioned:2 How long is it actually ganna take???...

Resolved! Sure Signal V1 stopped working

Hi My sure signal box has stopped working - no phone signal at all. It was fine yesterday but since this morning it has not worked at all.I have reset the box and have lights 1,2 and 4 on but still no phone signal. I have also turned phone on and off...

SS V2 Power light on, other 2 flashing

Hi Registered the unit this morning (bought off ebay). Showing as registered on dashboard. I have the power light on but the 2 other white icons are continously flashing. Is this normal and will the system light go solid after it has connected to the...

How Much Does It Cost To Cancel A Contract ?

I currently pay £34.05 a month and have 6 remanding months to pay. I was looking to stay with vodafone after the contract has been cancelled and to take out another one. Thanks

Sure Signal - two flashing lights

I have had my Sure signal for a couple of years with no issues but have now got the two flashing lights. Looked at the forum and followed the suggested reset procedure with no change. The serial number is 40113850198. The speed test was as follows:Pi...

bobdow by 2: Seeker
  • 13584 Views
  • 1 replies
  • 0 thanks

Unable to recieve calls or messages

Hi, I have not been able to recieve calls or messages since a sim swap was carried out.  A friend has been trying to get through to me, and she says she keeps getting a message saying "number unavailable". The only messages I seem to be recieving are...

Samsung Galaxy S - Wrong Number in Phone Info

I received my new samsung galaxy s upgrade 2 days ago. I removed the sim card from my old phone and put it in the new one. In settings/about phone/status it is not showing my number, instead showing another! The IMEI is correct as per the box. Q...

chillyppg by 2: Seeker
  • 29385 Views
  • 14 replies
  • 0 thanks
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