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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73741 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Roaming Issues

I am currently in Germany and have found that I cannot send emails, or Blackberry Messenger Messages. Outgoing calls either fail, or connect briefly then cut off. I can answer incoming calls but get cut off after about 2 seconds.  Although I can reci...

Baldrick by 2: Seeker
  • 23435 Views
  • 11 replies
  • 0 thanks

Terrible service

Having ordered my iphone 6 64g sg I received a text on 17/09/14 saying my order has been placed for delivery on 18/09/14 which is the day before the launch so that was wrong from the start and to be in from 8.00am to 18.00pm as someone needs to be av...

ponta86 by 2: Seeker
  • 14185 Views
  • 9 replies
  • 0 thanks

HTC ONE Mini 2 Cracked screen

Hi,I dropped my HTC one mini 2 over the weekend and it has a hairline crack across the screen, about a third of the way down. The crack is barely visable and has no impact on functionality, however my concern is that it will get worse over time. I'm ...

GMcA by 2: Seeker
  • 55721 Views
  • 14 replies
  • 0 thanks

Not automatically reconnecting to mobile network

Not sure if this should go under 'Networks' but I'll try here first.  I have a Desire Z but it's not a VF one - I have a SIM only contract with VF. The issue I have had is that on occasions  the phone doesn't seem to reconnect itself to the network a...

mikesh by 4: Newbie
  • 41892 Views
  • 4 replies
  • 1 thanks

Resolved! Configuration problem galaxy s4

HiIve got problem with my new smartphone. Sometimes it loose network. Or some times/some places mynetwork is much weeker then my girfriends (she also use s4). We both have pay monthly plan with vodafone.I bought my phone off the ebay, it comes from U...

Huawei R205

Hi, Bought a R205 a while go on Vodafone. Had it unlocked and used it fine rounf the world.  Not used it for a while, got it charged , wifi connects to it fine , Status on the admin page says connected and green tic but whatever APN settings I try fr...

remote desktop control to 3g dongle

Hello, I am trying to establish a remote desktop control from my pc at work to a pc that has no access to wi-fi and that's using a 3g dongle. the problme is that apparently 3g dongles change ip address each time are switched on. Is there a way to giv...

SS Porting

Hi there We have just had our BT hub 4 replaced and now SS1 will not connect  - BT and Vodafone have sent emails regarding port fowarding but both seem very complex. Can any one give me a Step by Step please on how to get connection again - Thanks

Mobycat5 by 2: Seeker
  • 13600 Views
  • 1 replies
  • 0 thanks

sure signal 2 will not reset

hiive succesfully reset my suresignal 2 a few times in the past. but today it will not reset i press reset button for 30 seconds, then release.  im just getting the 2 lights flashing at the same time endlessly any ideas?  

ridware by 1: Seeker
  • 14442 Views
  • 2 replies
  • 0 thanks
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