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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73984 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229897 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203987 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Unsure signal

I am sick of the unreliability of my sure signal 3 box. It works for a couple of weeks or so and then for no apparant reason stops for a week or so then starts again for no reason.It has now been out for about a week. Started off with first 3 lights ...

Suresignal V1 stopped working (happened before)

Suresignal V1 just stopped working a couple of days ago for no apparent reason! Serial Number: 21197150721ISP: TalkTalk (has been for a few years)Router: TalkTalk HG533 (had this a couple of years and all working fine) Have had varying light sequence...

Tanthalas by 4: Newbie
  • 19216 Views
  • 10 replies
  • 0 thanks

Rude person on chat

I'm not one to complain. I normally just get on with it as life's too short but I'm absolutely shocked at how rude the person I was just talking to on Live Chat was. A guy calling himself Ian completely dismissed my confusion over why I wasn't able t...

Horrible 4.4.2 update on s4

When will the S4 get 4.4.3 or 4.4.4 updates as the latest update 4.4.2 has ruined a great phone, wireless drop out and battery dies when playing certain games and recording video. Come on cant Vodaphone do somthing.:smileymad:

VSS 3 works for 24 hours then stops

Hi, I wonder if you guys can help. I have had several months of problems, where no phone can pick up the 3G signal. I perform a hard reset (hold button for 30s), the VSS takes about 12 hours to come back online. My iPhone 4S and my friend (same phone...

jde20 by 2: Seeker
  • 18676 Views
  • 9 replies
  • 0 thanks

Resolved! Refusal to unlock 6+ for overseas use

I've had a comedy of errors from Vodafone. I bought a Vodafone locked iPhone 6 Plus 128gb from an eBay seller who had just received a contract upgrade but was happy with their 5S. I then went to the Vodafone shop to swap over to a nano sim. They gave...

SS3not working

Ok, calmed down a bit now.Please can you help getting my SS3 up and running again.After the last reset power light is on, second light flashing, has been for about 2 hours.Was working til a week ago, nothing else has changed - same router, same isp. ...

Not receiving texts intermittently on Samsung S3

I have a Samsung S3 and in the past 5/6 weeks I have had problems receiving text messages intermittently.  However, the messages always turn up approximately every two weeks in one batch.  It appears that almost all of my messages are sending and bei...

Hez1987 by 2: Seeker
  • 22158 Views
  • 10 replies
  • 0 thanks

All calls are now chargeable - Message since upgrade

Hi,hope a mod can help, I upgraded to the 4s on Friday and now in my online account in the section 'What you've used since your last bill' it says 'All calls are now chargeable' and it is showing 0 minutes left. It is showing my new tariff and I have...

Sure Signal - Power light goes off after set up

I have a suresignal (with 4 lights).  it is registered and I have plugged it in, reset it as instructed because it has moved postcode.  The power light stays on for about 5 minutes then goes off.  No other lights go on (except after set up when they ...

richard9 by 2: Seeker
  • 20258 Views
  • 5 replies
  • 0 thanks
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