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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74537 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230010 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204475 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Samsung S3 software update.

I've just downloaded an update build no 19300XXUGNH4, approx 250mb.Doesn't look any different, has anyone any idea what it is about and any changes it has made?Thanks

Problem with MMS

I am also having problems with MMS. I have a Samsung Galaxy S4, originally on another network but now on Vodafone using a pay as you go SIM. I have had the update package  for MMS sent to me via text but I still get the error "Service not activated o...

DanEv by 3: Seeker
  • 16755 Views
  • 7 replies
  • 0 thanks

Waiting on a delivery....

I've been told I will get an S5 delivered tomorrow, Friday. Who is the carrier, will I get a text to confirm, I don't want to wait in. Thanks.

joe_q by 4: Newbie
  • 15741 Views
  • 1 replies
  • 0 thanks

desperate!

Just wondered if anyone could help!Ordered a Sure Signal 3 weeks ago and not deivered and have tried contacting VodaI've been thru this scenario 3 time in the last 2 weeksGet on Instant Messaner - wait around 40 mins for a response. They pass you thu...

NL008 by 1: Seeker
  • 16638 Views
  • 1 replies
  • 0 thanks

Another SureSignal 3 not connecting to registered phones

I've had a SS3 for just over a month. It's worked fine until a couple of days ago when our 4 registered phones stopped connecting. I've tried de-registering/re-registering, different ethernet cable, reset using the button on the base of the unit. The...

Unable to connect to BT WIFI using My Vodafone app

Hi,Wonder if anyone could help.  I have upgraded my phone (Sensation) to ICS, but since doing so I have been unable to connect to BT wifi.  Worked perfectly on Gingerbread.  When I go into the settings, it appears to be connecting (i.e. obtaining IP ...

simontw by 2: Seeker
  • 65786 Views
  • 25 replies
  • 0 thanks

SOLVED - SS1 - Connectivity help please...

Like many in the forums, I have an issue with my SS1 and wonder if you can help. Have tried resetting many times, adding ports on the firewall, port clamping, deregistering/reregistering...all to no avail. SS1 has one solid top light right ...

y204990 by 2: Seeker
  • 17549 Views
  • 2 replies
  • 0 thanks

Sure signal 1 problem

The last 10 days my sure signal 1 has been playin up and we have lost our Vodafone signal threw it,The 1st light is on2nd & 4th light flashes on and off for a bit then pauses then flashes again3rd light nothinSpoke to Vodafone and they have sent an u...

cleggy by 2: Seeker
  • 16882 Views
  • 0 replies
  • 0 thanks

sure signal update link

Sure signal hasn't worked for 3 weeks now due to the ongoing outage. How can I view this link sent by text to me from Vodafone that is meant to provide a regular update on the situation? http://vdfn.co/SSignal   When I click on the link it says I don...

sfpoke by 3: Seeker
  • 19600 Views
  • 13 replies
  • 0 thanks

Samsung S4 mini

When I have an incoming call I cannot accept as green phone button does not work, this phone is only a couple of months old, can anyone help please.

BrenG by 3: Seeker
  • 17038 Views
  • 7 replies
  • 0 thanks
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