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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73722 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203311 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Rich Communications Suite - Samsung Galaxy S5

Hi,   I installed the latest update for the Galaxy S5, and have a problem with the messages app. I now constantly crashes!   I wrote a post on here before, but it has been deleted. I would have at least expected a message about my questions in there ...

JanPW by 2: Seeker
  • 28339 Views
  • 74 replies
  • 0 thanks

Geo News

So in my GS5 came preinstalled an app called Geo News.  I took a look at this ages ago but never did bother with this app much and for most part i have it disabled. It says that : "You will receive notification with a list of emergency options when a...

steveo67 by 12: Established
  • 18160 Views
  • 4 replies
  • 0 thanks

K3565 - Dongle Connection problems

Hello all. I was called out to look at someone's laptop on Thursday evening.  They're connecting to the internet with an E160X  - K3565 dongle. HUAWEI Mobile Connect - 3G Modem running FW 11.604.20.01.00. On Thursday we were able to find a network & ...

Wil by 2: Seeker
  • 18771 Views
  • 5 replies
  • 0 thanks

Number porting still not complete after 7 days

I have an iphone 6 which i received on 19/09. I requested my number be ported from giffgaff and was told this would be complete on 23/09.At 8am on 23/09 my giffgaff sim was deactivated. it's now 11am on 30/09 and i still can't use my phone on Vodafon...

djm111 by 2: Seeker
  • 18336 Views
  • 26 replies
  • 0 thanks

No Vodafone Signal In Hungefford, Rg17 0ej

Hello, Sadly I cannot use my shiny new Blackberry, we have no Vodafone signal at RG17 0EJ. This also applies to our credit card terminal which also relies on a Vodafone signal. Hungerford is only 9 miles from Vodafone's world headquarters, so we s...

My sure signal 1 will not work

I have all three lights on my sure signal v1 but no 3g. I have 3 vodafones and none will see any sign of 3G. I think I need a firm ware upgrade. How do I achieve this. SS1 Serial No:21229653767 I have reset and re rgistered etc. All to no joy. Waynes...

Resolved! Sure Signal / BT Home Hub 5, still not working.

Hi, I've registered (again) the Sure Signal, serial number 40131145936 and after a device reset, still have Power - flashing, Internet - off, In Service - orange, In Use - orange. Followed troubleshooting and have the following results: http://www.sp...

debbieh by 2: Seeker
  • 29651 Views
  • 34 replies
  • 0 thanks

I want to de-registered my Sure Signal

Hi, can someone help me de-register my sure signal as i can no longer access my online Vodafone account so I am unable to do this, thank you in anticipation. Kirsty

Resolved! Nexus 9, will VF be selling it?

Any plans to include the Nexus 9 in the lineup of tablets on offer? If so, you can just take my money now.

JP42 by 3: Seeker
  • 45199 Views
  • 2 replies
  • 0 thanks

Sure Signal

its taken vodafone 5 days to sort sure signal out.very poor service

rgr by 2: Seeker
  • 16954 Views
  • 0 replies
  • 0 thanks
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