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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal issue

1) Does the issue happen in just one location? Yes, only in the house If so, how far do you have to travel to regain service? 100 yards from the house 2) What is the full postcode of where the issue occurs? G71 7JB If you don't want this showing on t...

firmware

How do I know if I have up to date firmware for my S2 VSS

colineve by 4: Newbie
  • 15060 Views
  • 5 replies
  • 0 thanks

Free BT Wifi

HiI recently rejoined vodafone (via carphonewarehouse)And my tariff plan includes free (BT) WifiI've been to places where there's BT WifiBut I can't connect to themVodafone app says just have Wifi on and it will connect automaticallyBut it doesn'tHow...

Smilie by 4: Newbie
  • 12852 Views
  • 3 replies
  • 0 thanks

Resolved! iPhone 6 / nanoSIM

Hi If I order the iPhone 6 as an upgrade online, does it come with a nanoSIM? Thanks

Resolved! Insurance/upgrade

Hi.1) I'm wanting to get phone insurance for my iPhone 5c. Can anyone recommend a good company to go with please.2) do you know where I can find out when I can upgrade?Many thanks. Ellie C x

Samsung Galaxy S5 white stock

Hi I ordered this phone yesterday and the order went through ok. Today I've received a message to say that it's out of stock and Vodafone will be in touch with me in 3 days to let me know what's happening. I work for an Airline so I'm always abroad a...

Resolved! Unlocking 4s

I am waiting for Apple to send my unlocked message. Must I leave the SIM in the phone while waiting for the notification?

Hi! I need your help!

Hi! I need your help, I just got the iPhone 5C on contract but the person selling it to me through Vodafone didn't tell me that it was only 8GB - what are my options as 8GB is far too small for me?

Galaxy S3 browser vunerability?

Has anyone else had a notification from Lookout stating : "Recently, a vulnerability was found in the default Android browser that would allow an attacker to steal data that you have entered while browsing the web on your Android device. The vulnerab...

viggen by 4: Newbie
  • 13583 Views
  • 1 replies
  • 0 thanks

Sure Signal 3 Factory Reset

Hi Support Team Please can you remind me how to factory reset the SS3 ? ProblemMy SS seems to have forgotten about my phones (or vice Versa). All lights are good, but the phones never mount the SS3.I did a reset by holding the button for around 10 se...

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