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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74234 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229938 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SS2 power light on, internet light flashing but SS1 is working

Hi, I have 2 SureSignalsV1 - sn 21231972981 is workingV2 - sn 40110540362 is 'power light on, system light flashing'They are both connected via the same router.Speedtest gives 4Mb down, 0.38Mb up Tracert givesTracing route to cluster4.vap.vodafone.co...

westtul by 3: Seeker
  • 13525 Views
  • 1 replies
  • 0 thanks

No order information at all on iPhone 6

hi,<br><br>I have received no order information at all after my pre order of the iPhone 6, I am not very happy as I was expecting it on the 19th. Please can someone help me sort this out, I will be cancelling my new contract within the 14 days unless...

Resolved! Vodafone Mobile Broadband Pay as you Go Charges

To eForum Tec Team or anyone who an help Way back in March I changed the tariff from contract to pay as you go on my vodafone USB dongle because I did not use it often enough to stay on contract.Well my question is this at that time it cost me £1.00 ...

JamesL by 4: Newbie
  • 12017 Views
  • 1 replies
  • 0 thanks

Sure signal not working for weeks

Hi,We had a power cut & our sure signal stopped working. This has happened before & we have done a reset & it's worked, however this time nothing has worked. There is an orange flashing light on the unit.No. 21196889774Please advise, it's one of the ...

rudshers by 2: Seeker
  • 17052 Views
  • 4 replies
  • 0 thanks

New Sure Signal wont work

HiI am trying to st up my new VSS version 3 (serial number 42143156075) I registered in yesterday and received the registration email and since then it has sat between the "Configuration" status and occasionally errors out with the power light flashi...

Resolved! Exchange white iPhone 6 for black (within 14 days)

Hi, I recently bought a 128gb white iphone 6, but I'm now regretting it and wish I got the black. How easy is it to exchange within the return period, or is there an entire rigmarole of returning the item first? All I want is a quick and easy swap. A...

zachliam by 1: Seeker
  • 14534 Views
  • 5 replies
  • 0 thanks

SureSignal 3 connection problems

Hi, SureSignal 3 has been working well until yesterday. After a route restart, the SS did not come back on line even after factory reset.Currently its sitting there with power light flashing, solid orange service, solid orange users and no internet l...

Sure Signal working again!

As of 11:55 am on Thursday 2 October 2014, I notice that my Sure Signal is working again. It will be good to hear from Vodafone what caused this major outage. Instead of the unusable -113dBm when the SS was out of action, I now have a thoroughly resp...

Resolved! Sure signal 2

Hi, I am having probs with sure signal not connecting, solid red power light and slow flashing connection light I have read other posts and carried out test, these are the reults, hope you can help. Thanks C:\Users\Paul>tracert 212.183.133.177Tracing...

Crossie10 by 4: Newbie
  • 17855 Views
  • 11 replies
  • 0 thanks

Resolved! device pin blocked BlackBerry z10

Hello! I bought a blackberry z10 in Cyprus. I returned to Ukraine and when I insert any kind of sim card appears on the screen "device pin blocked imei: 354010058660896 unable to contact bleckberry servise. Please contact service provider for assista...

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