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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74233 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229937 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Version 2 not working

I have frequently had problems with this thing since I started it a few years ago but this time it won't re-boot and having spent many hours trying to get it to work, I finally reached the forum and after searching finally found Wayne's posting of 10...

dpal by 2: Seeker
  • 13606 Views
  • 4 replies
  • 0 thanks

flashing lights

I have a SS version 1 which has light 1 flashing and light 2 steady.  Any ideas? 

When is sure signal going to be working again?

Vodafone technical help (via 191) told me this morning that the system was down due to an outage, yet the forum tech team seem to continue to advise users to do a reset.Were the telephone team giving out the right info, and if so when will the outage...

Rover by 2: Seeker
  • 13124 Views
  • 10 replies
  • 1 thanks

Resolved! Do I need to use new sim

I received my iPhone6 today and a new sim. Do I need to activate the new sim or can I use my existing one?

iPhone 6 bug/feature

I have four iPhones on my account (one for each of us in the family). They were all iP4 and everything worked fine except that iP4 is not particularly good as a telephone and did not have the power to support the latest iOS and apps. So we all upgrad...

Resolved! Blackberry Curve SIM not provisioned:2

Hi there I have received a new SIM for my Blackberry and it is coming up as 'SIM not provisioned:2' at the top of the screen.  I have waited over 24 hours for it to be activated but nothing yet.  Any help?Regards,

Highjam by 3: Seeker
  • 58784 Views
  • 8 replies
  • 0 thanks

Registered 48 hrs, 'can't access internet properly' lights on.

Hi On Friday I bought and registered a new SS V3 after my 2 year old V2 conked out 6 months or so ago. I had the messages that the SS has been registered however after 48 hours the SS has still not connected to the internet. (Red light flashing, ligh...

alipee by 4: Newbie
  • 13655 Views
  • 7 replies
  • 0 thanks

Help Please. I'd like to know my order number.

Hi. I (like many others on here) ordered a new iPhone 6 Plus shortly after the telephone lines opened on the 12th September. Of course I was expecting it to be delivered on the 19th however I was out of the country and when I returned to work on the ...

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