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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74354 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229969 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204387 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Power on, Internet light flashing slowly

Hi, I've had my Sure Signal for a few months - worked fine to start with but now power light is on and Internet light is flashing. I've phone Tech Support a few times but I don't get mobile signal at home (hence the need for VSS!) and I've got fed up...

b81499 by 2: Seeker
  • 40706 Views
  • 34 replies
  • 0 thanks

Upgraded to 5c but out of stock!

Hello I recently upgraded to the Iphone 5c. I was told at the weekend the device is out of stock. Disappointing that the system allowed me to upgrade whilst you had no stock. Can someone please update me when the devices with be back in stock? Thanks...

Resolved! Vodaphone sim doesnt work in vodaphone phone???

I have got a contract with vodaphone on a iphone 6. However it does not let me use my sim as it says it is locked and cannot be usez! How is this possible?! I got the sim and contract TOGETHER

Skhanom by 2: Seeker
  • 9949 Views
  • 7 replies
  • 0 thanks

Z10 sim in another phone

I have a Z10 on monthly contract 2GB data etc..I have also got an open Sony Xperia phone without any contrat to anyone. Can I put the sim card in another phone like Sony Xperia (open phone) and still use it ? Thanks

agorman by 4: Newbie
  • 12681 Views
  • 2 replies
  • 0 thanks

Sure signal rubbish

ive gt a sure signal v2 and for the past 3 days I've just had the 1st flashing light constantly. I've tried resetting it and nothing happened tried ringing your team and they said I just had to buy the new sure signal which I think is a joke.

Resolved! Error messages when trying to register a new user on Sure Signal

I have attempted to add a new user to my Sure Signal. The dialog boxes accept input data, but when I get to the confirm screen and press confirm I am greeted with a long trail of error messages and the new user is not reistered. Please advise how I m...

CornBob by 2: Seeker
  • 41548 Views
  • 14 replies
  • 0 thanks

Sure Signal 2 - can't reset no signal

Can anyone help. Recently I got several text messages on my iphone 5s asking me to register my Sure Signal 2 and in particular my post code. Ever since that message I have had issues with the sure signal dropping connection and have turned my router ...

washy21 by 5: Helper
  • 13249 Views
  • 8 replies
  • 0 thanks

No signal from Sure signal V to LG G2

Been having problem connecting LG G2 to my SS box for nearly a week now. I've reset box and get lights 1, 2, 4 on but no bars on my LG G2. I leave it for a while and find that when I come back only 1 & 2 are on.At the moment I have 1, 2 & 4 on and wh...

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