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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Wallet Support.

Seems like another great idea from Vodafone has been let down by utterly inadequate support. I've been using the app for a couple of months and it suddenly decided to block my card without any warning.  I called support in Thursday who couldn't see w...

Rs101 by 4: Newbie
  • 9061 Views
  • 43 replies
  • 2 thanks

r212-z firmware 3.5

Could someone please tell me where I can get the firmware upgrade for the R212-z. Product nameR212-ZSoftware VersionBD_R212V3.1Web UI Version2.008.5513Hardware VersionVer.B(T3)the problem is , allways need to go in settings , insert admin password be...

brunobi by 2: Seeker
  • 3847 Views
  • 8 replies
  • 0 thanks

Resolved! VFD 510 (Smart E8)

I purchased a mobile about a month ago. I then decided to upgrade to a phone one with NFC capabilities. The same store sold me a VFD 510 assuring me that it was NFC capable & even changed the SIM card to NFC.However, Voda Wallet will not install. And...

bernruss by 3: Seeker
  • 8256 Views
  • 6 replies
  • 0 thanks

Additional charge on my bill

I recently bought a Vodafone contract. I've just gone into my bill and noticed that it's £78. This is my first payment however when I bought the contract the monthly charge was suppose to be £38. I noticed that I had been charged for something called...

My Vodafone App Profile Pic and Name

Hi Guys, how do you set a profile picture and name to display on the My Vodafone App? I attach a pic below I have tried logging into my account but I dont see an option to upload a picture or display a name on My Vodafone. I have seen the app when it...

DarrenTL by 2: Seeker
  • 3201 Views
  • 4 replies
  • 0 thanks

iPhone from eBay - Unlocking

I've just bought an iPhone 6s from eBay, however the seller has just messaged me saying that they are waiting for Vodafone to send the NUC code. I kind of need the phone soon though, and the seller has asked if I would prefer for them to send the pho...

Emmy1305 by 3: Seeker
  • 3321 Views
  • 2 replies
  • 0 thanks

can i turn the over 18 cap off

hello, im on 4g but i cant get into over 18 sites, do i have a cap on, if i do, how can i turn it off 

ryans94 by 1: Seeker
  • 676 Views
  • 1 replies
  • 0 thanks

Network Unlock no email

Hi a Network Unlock code form was sent on Wednesday via Vodafone chat advisor, I still have a copy of the transcript. I have not received any emails regarding confirmation of request. What do I do??

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