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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Issues with 2 xV3 Sure Signals

Both have power light and flashing Internet light.2 x other Sure signals on same connection are working fine. Serials of non working Sure Signals - 4013211736340132117355 Speedtest - 17Mb down - 2Mb upPing - 23msExternal IP - 109.156.204.151Tracerout...

grafx by 2: Seeker
  • 9693 Views
  • 3 replies
  • 0 thanks

Query on range

Two questions: - what is the typical range of SureSignal? (I read somewhere that typically femtocells gave a max of about 10 metres) - my house doesnt handle wifi terribly well, probably due to the way it has been extended over the years (leading to ...

BOOKMAKS

Hi i have just got a note 3 i love it,  i have put bbc for my homepage, but when i want to add another bookmark and save it, when i  go back to my home page the bookmark that i have just added takes over, and this happens with all of them. also the p...

Top up not showing up.

Ive recently topped up £10 online to buy a 1GB pack for mobile dongle but after it confirmed I had topped up £10 It still says 0.00 credit and when I try to buy a data pack it only brings up the option for card payement. This has happened once before...

Atlas1 by 2: Seeker
  • 11323 Views
  • 4 replies
  • 0 thanks

Resolved! Unable to add new users to Suresignal

Error invoking portlet "VAPGatewayController"The source of this error is:com.bea.wsrp.faults.v1.OperationFailedExceptionImpl: Internal Server Error: null; nested exception is: javax.servlet.ServletException.; nested exception is: com.bea.wsrp.fau...

Vodafone SS V3 stopped working

Background: V3 SS box working fine for several months prior to this. I have reset (inc factory reset) on numerous occasions. I have taken all other items off my network and closed down my wireless just in case. Speed Test - 4.78 down and 0.35 up (tes...

Transfer Sure Signal ownership

Our Sure Signal is registered in my wife's name, but she no longer has an account. Therefore we can't log in to change users. How can I get it transferred into my name?

janeyah by 2: Seeker
  • 11232 Views
  • 3 replies
  • 0 thanks

Account number or PIN to register

Hi,Trying to get my account number or PIN to register. I've texted account and my postcode to vodafone but get a text back saying they can't send me my account number. I can't find the account number on the paperwork - signed up at carphonewarehouse ...

MiFi missing Sim

Hello Vodafone, Just ordered and received a R206 MiFi mobile WiFi device and it was supposed to contain a sim with 2Gig data on it. However, there was no sim in the box. The delivery note mentions a SIM: 89441000 ----etc and the description 'MIFI STN...

timmybuk by 2: Seeker
  • 10873 Views
  • 1 replies
  • 0 thanks
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