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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal Not Working

Hi,Sure Signal V1 not working since return from a week away.Router (Netgear DG834N) has been tested and reset to factory conditions - all OK.Full reset of Sure Signal and Vodafone resync did not fix problem.Sure Signal goes through correct start proc...

fuser by 2: Seeker
  • 12064 Views
  • 11 replies
  • 0 thanks

sure signal update SPAM

i recently recieved a mail telling me my sure signal had been moved and I needed to update the postcode - I havent moved but re-entered my postcode anyway. today I get another email the same telling me to update postcode as i have moved address. I HA...

Resolved! Firmware update aborted halfway

I update my r212 firmware , but its went only halfway and suddenly aborted because of no port found and my device now is useable . What do i do?

Blackberry Z10 Voicemail notifications

Towards the end of March I noticed I was no longer receiving SMS notifications of voicemails. For the past four months I've been trying to resolve this issue with Vodafone. When i put the microSIM from current Z10 into an old Bold I receive SMS notii...

Vodafone mini screen problem

I bought a Vodafone mini as a backup phone as my galaxy s4 is in for repair again. I've had the mini for less than a month and already the screen has a 2 inch 'smudge' right down the middle. It's inside the actual screen and you can tell this by runn...

IP Whitelist Request

Previously requested by phone but never heard anything and now not working...... Hi, can the following two UK ranges be added to your IP whitelist: 94.31.14.96/27130.117.120.56/29 Thank you. R.-- Rob Nespor Bellis

Resolved! Registering a tablet SIM for ipad

Trying to register my internet sim with no success.There is a message on the website that says; "Registering a tablet or mobile internet dongle? You can register any Vodafone number, including Pay as you go, Pay monthly and business numbers, mobile b...

Resolved! Sure Signal intermittantly connecting to Iphone 5

Hi, I have a Sure signal 3 and two iphones in the house.  Iphone 4 works fine all the time.  My iphone 5 sometimes connects and sometimes will not.  If i turn the sure signal on and off it connects. It is getting a little frustrating as if i get a ca...

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