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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74284 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229951 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204355 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

2 added users but neither able to connect

My VSS 3 lay dormant (about 9 months) after moving house. I have now re-registered my VSS on 19/07/2014 to my current address and added 2 more users. I have also purchased a new phone with a new number. Old iPhone 4 ( (removed for security) and 3G en...

Smiff6 by 2: Seeker
  • 8815 Views
  • 1 replies
  • 0 thanks

No Fault Found

So my 6 month old iPhone 5s decided to start constantly "Searching" for signal, eventually I took it into repair, they've had it for over a week and have now returned it as "No Fault Found", this means I'm paying £40 a month for an old Samsung with n...

Not receiving text messages

Hello all, For some unknown reason I have stopped receiving certain text messages. E.g., my partner has an Iphone 5 on O2. She sends me messages via imessage and I do know receive them. She is having to send me messages via my email address for them ...

stue76 by 3: Seeker
  • 21214 Views
  • 9 replies
  • 0 thanks

New Sure Signal V3 Not Working

Hi Vodafone, I obtained a new Sure Signal recently but for the life of me cannot get it to work, the power light continously flashes with the two lights on the right hand side lit. From the instuctions online I assume it cannot connect to Vodafones s...

Issues receiving or sending text messages with Samsung Galaxy S4

Sorry if this repeats same issue others have raised but I've searched forum posts and none gives a solution I haven't tried already.   I upgraded my phone late december from blackberry to  Galaxy S4 mini. Few weeks after i received t i started having...

htc1

Hi I notice that after update with software that my 4g wouldn't connect at all but I never had that problem before any advice would be appreciated

Donald35 by 2: Seeker
  • 40092 Views
  • 2 replies
  • 0 thanks

VSS3 - think I broke it!

Hi,Think I posted in wrong place, so... I fear I may have upset my sure signal, which was working perfectly well for 1 year, before I had aspirations to set it up with a PPPoE modem via apple timecapsule (mistake). Previously working seemlessly with ...

jde20 by 2: Seeker
  • 9648 Views
  • 3 replies
  • 0 thanks

Vodafone Sure Signal Connected but not receiving calls

Hi There,  I am trying to setup a sure signal (in fact we have more that one to test and cant any to work - trying them one at a time). The device sets up as standard, and we can make outgoing calls fine with the correct light sequences. The problem ...

Increasing mobile data bundle

Hi I am looking for a Internet only plan on 3G, whats the biggest you can offer please currently? Thanks

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