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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74277 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229949 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204349 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Samsung SIII mini battery issues

Hi, I have started having issues with the battery life of my S3 mini.  Not only is the battery draining really quickly, even when not in use, but it's taking much longer to charge too.  It had also started to freeze when in sleep mode, but after chec...

kjsmyth by 2: Seeker
  • 17915 Views
  • 14 replies
  • 0 thanks

Resolved! Not Vodafone client wanting to unlock iphone

Hello I bought an iphone 4 on the internet and it is not unlocked. So I contacted apple store here in Portugal and they told me I should contact vodafone uk since it was originally bought there. I've read the form to unlock but since I'm not a vodafo...

Bent Back Cover

I have just received my new Samsung S5 from Vodafone. I have taken it all out of the packaging & put in the battery to charge the device. When I have gone to replace the back cover I have discovered that there is a slight bend on the back cover & the...

K3760 and orange network

hello, i got a vodaphone K3760, i was on SFR and it was working well.... i've change of provider (orange currently), SFR provided me the unlock code and it's well unlocked now but i can't connect to orange network. I've tried with several software, n...

arno by 2: Seeker
  • 10331 Views
  • 5 replies
  • 0 thanks

canceling my comtract

how do I send back a phone I have just got, and how do I cancel the contract?

can't send or receive MMS on HTC ONE M7 phone - HELP PLEASE

i am a new pay monthly contract customer with vodafone. Had new phone and sim 6 days now - everything is working great phone text data wise i just can't send or receive MMS getting really frustrated!!I  tried another sim card in phone and MMS sent pe...

Resolved! "Your Internet Connection Is Unstable"

I have a samsung s3 and whenever I am connected to wi-fi,it says "your internet connection is unstable". This is really annoying. Can anyone help on this or know how t get rid of it? Thanks!

jody05 by 3: Seeker
  • 28816 Views
  • 7 replies
  • 0 thanks

Suresignal 2 can receive calls but not make any

Hi Team, I have had this surecell for about 6 months and it has suddenly stopped allowing calls to be made, I can however, Receive calls. When making a call, it makes the connection then the call drops out. I have so far: Contacted the support teams ...

JBe11 by 2: Seeker
  • 11861 Views
  • 8 replies
  • 0 thanks

ongoing problems with Sure signal

Hi......I have had nothing but issues with my sure signal V3. I have contacted Vodafone on many occasions to try to resolve the lack of signal at my home address (was fine up until about 8 months ago), had tech guys take over my laptop to look at my ...

Keith100 by 2: Seeker
  • 10634 Views
  • 8 replies
  • 0 thanks
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