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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74273 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229947 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Where to find phone number to register? (R206)

Hi guys, I'm on vacation in Malta, and I've bought an R206 and a 10GB/30days data bundle. It's working fine, and I can login to the router to check usage, but I'm trying to register on the Vodafone site (for when I need to top up). To register on the...

How do I know if Suresignal is working?

I have the plug-in Suresignal.  I have checked it is registered and it is.   The power light (red), internet light (white) and in service light (white) are all on and normal.  When I make a phone call, the "in use" light does not light up.    My ipho...

RodBoyes by 1: Seeker
  • 10725 Views
  • 2 replies
  • 0 thanks

Samsung Galaxy S3 - I can receive my emails but not send them

Apologies if this is in the wrong place but, like the previous person, I can't work out how to post a new question on here so I'm using the reply button instead ... My question relates to my Samsung Galaxy S3.  I've been able to send and receive emai...

loubyg63 by 3: Seeker
  • 15631 Views
  • 2 replies
  • 0 thanks

Poor Call Quality SS2 and Virgin Broadband

 I have a sure signal 2 and a Virgin Media Super Hub 2 and the call quality is extremely poor. I have a full 3G signal on both my iPhone 5 and my wifes iPhone 5s however the call is intermitent whether its incoming or outgoing.  The problem is so bad...

darylt by 4: Newbie
  • 11061 Views
  • 7 replies
  • 0 thanks

Mobile broadband dongle trouble

Have completed installation of Mobile Broadband Dongle and have received Application Error. Error in XML Document (0, 0). Only looked later at Instruction with Sim it says I needed to Download mobile broadband software. I have gone to Vodafone Websit...

grannym by 2: Seeker
  • 10911 Views
  • 2 replies
  • 0 thanks

Unexpected Data usage

Apologies if a similar post is lurking on the board, but I recently upgraded to iphone 5s and since then have had regular data usage showing on my bill at times that I have not been using my phone.  They are commonly at "00:00" hours, at least 4 days...

Resolved! Nano Sim

Hi, I would like to preorder new iPhone 5S from Apple Store but I don't know, where to get new nano sim card. I'm not english but I'm here for 2 months now and I'll be in England till New Year so I want to use Vodafone network while I'm here. Now I h...

Vodafone Sure Signal 2 losing connection daily

Hi, Over the last few days, my Vodafone SS 2 has been losing connection between 12:00 and 12:30 (i.e. around midday) daily. I monitor the Sure Signal connection using my mobile phone on which I have two apps that notify me of signal loss. My phone is...

Limited service Wi-Fi R206

Hi all, Yesterday (18-07-2014) I bought the device Vodafone Mobile Wi-Fi R206 and to this day I can not use it because they still have the message: Your Mobile Wi-Fi device currently has limited service as your vodafone UK SIM has not been able to re...

brzoo by 2: Seeker
  • 15523 Views
  • 5 replies
  • 0 thanks
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