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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74129 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Curve 9320 - Can't activate web based mail accounts

Hi My partner has just upgraded to a Curve 9320 and I'm trying to set it up for her, but have problem with e-mail configuration. I only seem to get an option to configure BES and not for web based mail accounts. Please help. Thanks John

Sure Signal 1 Problems

I have recently upgraded my broadband to BT Infinity and Home Hub 5.  The sure signal has stopped working.  I have reset and de-registered it several times and although it seems to load okay (3 lights on) I no longer get a 3G signal on either of the ...

Bad morning for Sure Signal?

Came down to breakfast and the SS was all in orange ..... . Reset and just the single white flash. Looks like problems logging in. First time for a long time. Everything else works round here ( - Kew -100mb BB) so I assume its your end and will resol...

VSS 1 no longer working

Hi, My VSS 1 has been working fine for several years but about 3 months ago we lost the 3G signal on our phones. Lights 1, 2 and 4 are on but light 3 is always off. We've had no changes to our internet setup. Serials of Sure Signal is 21196803056 Als...

My Ver 2 SS ain't working

Hi there.My SS has been working for a long time, but now all it has is the power light on constant and the 1st light flashing.I've done a full reset but not difference.Can anyone shed some light on this?

Dingus by 4: Newbie
  • 9731 Views
  • 2 replies
  • 0 thanks

Samsung Note 2 - repair

Hi,  I had my Note 2 sent for repair last tuesday, as it randomly froze and then when trying to restart the phone, it would not get past the samsung logo. I went back to the store today as that was the estimated date the return would be complete and ...

y2w902 by 4: Newbie
  • 20341 Views
  • 24 replies
  • 0 thanks

Rich Communication Suite - HTC One

Hi,ever since the latest firmware update my HTC One has been a nightmare while texting. It freezes, hangs, tells me to add a recipient even when I'm replying, completely crashes the phone sometimes.I'd spoken to Vodafone tech on the phone just after ...

Sure Signal v3 - just stopped working!

my v3 sure signal stopped working 2 weeks ago around the time when i changed my ethernet switch--checked on this forum for answers--have rest my sky router--have tried the rest on my sure signal an deven if i hold the rest button for 3 minutes nothin...

SureSignal takes so long to boot...

My SureSignal takes 20+ minutes to boot and its really annoying as I can't make any calls without it. This is when I am working from home first thing in the morning or coming back to an empty house during the day. Surely Vodafone can speed up the boo...

efelmer by 3: Seeker
  • 10783 Views
  • 1 replies
  • 0 thanks

Whyis there no kindle forum, online or telephone support?

I am a kindle fire user who has long thrown away the packaging, so all the sim info, which I never thought I would need. I tried vodaphone for a free months trial, found it okay, and decided i might use when I go on holidays.But when the time came, I...

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