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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74120 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204037 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Will TalkMobile sim work with Vodafona firmware on S4 mini (GT-I9195)?

Hi,I have an LTE S4 Mini running Android 4.4.2 on standard BTU firmware. I have waited for a rather long time to recieve an upgrade to 4.4 KitKat. I have found a Vodafone firmware for my device which contains the update. I use TalkMobile which uses t...

Help with mobile wifi/Broadband

Hi there i am looking for some advice/help.I currently have a Vodafone wirless dongle model R212 with 4g.I also have an old Vodafone USB dongle (not with me so no model number). The 4g one is on contract and is fine most of the time, but sometimes i ...

TAFKADaz by 2: Seeker
  • 10703 Views
  • 3 replies
  • 0 thanks

BBM wont renew (suddenly not in price plan?)

Hello,I recently topped up £10 on my blackberry curve 9300.I have the vodafone Text & Web freebee active, and have received the confirmation text.Usually i phone 40035 and pay the extra £5 for BBM services, but for the last 2 times, it says 'Sorry, t...

Kuzo by 2: Seeker
  • 15835 Views
  • 19 replies
  • 0 thanks

Galaxy Tab 4 8.0 help please

Hello I have just received my new Galaxy Tab 4 8.0 on pay monthly with 4GB data.  I have a couple of questions that I am hoping someone might know the answer to.. Firstly a stock Android dialer is inlcuded, the same as the one on my Note 3 mobile.  I...

darrow by 3: Seeker
  • 17284 Views
  • 17 replies
  • 0 thanks

Does Dongle K4201-z actually support 4G?

Hi,I have had Voda 4G for over a year with a Blackberry Z10.  Have achieved speeds of 10/12 mb at home.I decided to try a dongle with a mac and as a router backup.I was informed by sales that the K4201-z supports 4G so I opted for that with a one mon...

Golfcity by 4: Newbie
  • 13888 Views
  • 3 replies
  • 0 thanks

Cubot GT90 Dual Sim-2G Only

Hi,I have a Cubot GT90 dual sim phone, but one of the slots is only for 2G SIMs. I have tried a number of different 3G SIM cards that work perfectly well with an old Blackberry 8520 (2G model), but the Cubot will not recognise any card in the 2G slot...

tonymc by 4: Newbie
  • 10857 Views
  • 3 replies
  • 0 thanks

Vodafone Smart 4 mini settings being reset.

Over thast few days, during which I have been downloading some applications, several settings have repeatedly been changed. The 'phone has been set to Silent, it has been set to Vibrate, and the volume slider set to minmum.   I am sure that this beha...

Sky Sports Mobile TV not working on iPhone 5S

Hello All, I have tried unsuccessfully since I upgraded to 4G on 20 September 2013 to get Sky Sports Mobile TV to work on my iPhone 5S. And YES I am following the right procedure. I'm technically savvy so I know what I'm doing. It always comes up wit...

tridztan by 2: Seeker
  • 21532 Views
  • 16 replies
  • 0 thanks

Resolved! Sure signal not connecting

since a few power issues recently my sure signal wont conenct, just a power light and a flashing first light. what can i do if anything to get it sorted? thanks, Ian.

iany by 4: Newbie
  • 14843 Views
  • 12 replies
  • 0 thanks

Resolved! US to UK Travel - Setup with Pay as You Go SIM

My family will be traveling to the UK this summer from the US and I wanted to get a micro SIM for my daughter's iPhone 4S.  Can they be purchased in advance (understanding that they can't be activated until they are actually in the UK? Unlocking the ...

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