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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74266 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229946 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204345 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile web Galaxy s5 Probs

Hi guys, i cant get internet on galaxy. I have a 1gb allowance and i havent been able to use any of it. I have checked the settings and made sure there isnt a problem in the area, all of which is okay. I should mention that wifi and mms works fine. A...

Resolved! Can I swap SIM card?

I've gotten bored with my S3 (which is on a Vodafone monthly contract) and given that Samsung aren't allowing owners to enjoy KK decided to get a different phone which will accommodate KK.  When I get it can I just take the SIM card out of my S3 and ...

Trade in query

I have an iPad Air on pay monthly, my upgrade is over a year away.Can I trade it in for a different tablet ?

Resolved! Samsung Galaxy S3 Mini OFF for Comms but ON for games?

Can this mobile be set to appear to be switched-off for phone and texts, etc. but be 'on' to just play games? As sometimes I would just wish to use the device for playing games without the inconvenience of receiving calls - usually for about 1-2 hour...

Samdy by 6: Helper
  • 13862 Views
  • 3 replies
  • 0 thanks

failed update on 310

Hi we have a few of the 310s in use here and they are all failing the last update 1.00.161.8 it just installs reboots and then comes back to do it again. All the phones are encrypted if that makes any difference.

scubakid by 4: Newbie
  • 42132 Views
  • 8 replies
  • 0 thanks

Vodafone eForum - Can I Add A Photo To My eForum Profile?

Dear Vodafone Could you please instruct me as to how I can move a photo that I have of myself in one of my folders on my computer to my profile page on the eForum website? Now I know this is not an important question and I am sure other members jus...

Emails not sending

 I've set up my bt email accounts manually on my galaxy S4 using imap ssl which was recommended as they have a junk folder ( pop3 didnt) emails are coming through fine but I cant send any, they just sit in my outbox with a failed message. have checke...

iphone 5 continually searching and no ''carrier'' tab

Hi thereMy iphone 5 stopped working mid conversation this morning.The display read searching so I waited and then tried to do a manual search which I do quite frequently however therewas no carrier tab listed in settings.I cant enable 3G the ''button...

Kev by 2: Seeker
  • 27440 Views
  • 3 replies
  • 0 thanks
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