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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74265 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229946 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204345 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure Signal V3 Only Internet White Light Flashing

My sure signal worked for some time before a power outage and now only has a flashing white light on the internet symobol (the power light is solid red and all other symbols are off).  I have it connected to a Sky router and I can see the orange and ...

Help

I'm using iPhone 4s and all of a sudden I can't send text messages it just stopped working, I am receiving though and my message centre number is correct! ??

sure signal stock

Does anyone know when sure signal will be back in stock. I have one ordered but doesnt give any indication as to when they will have stock.

HTC Touch Pro 2 Update

I have just tried the following link http://devicehelp.vodafone.co.uk/firmwaredevice.php?ModelID=384&e=0 to try and get hold of the update to 6.5 for my old touch pro 2, but it just sends me to your support page. where can I obtain this from now plea...

Location Address not changing

Hi,I know lots of people have experienced this.  I have moved and am trying to change the location address.  I put in the postcode and it finds my address but then when I hit save it says I need the postcode and first line of the address.  Serial no....

Resolved! iPhone 4s Unlocking Vodafone Spain carrier

Hi, I bought my iPhone 4s in Spain and is locked to Vodaphone spain, I thought I could just popa UK vodafone sim card but it didnt work.   How can I unlock it?   My IMEI is: (removed for customer security)

Samsung Galaxy Tab 3 8" - VF "Updates" not updating

I've had this device for a couple of days now. Ever since I first switched it on after inserting the SIM, it has failed to update this "Updates". There is an "Updates" icon (large red arrow pointing down onto a grey/silver disc) on the desktop. I tap...

ikrip by 4: Newbie
  • 14097 Views
  • 4 replies
  • 0 thanks

Resolved! Unable to charge after updat

Hi all.I think that I have solved my issue so will detail it here as it may help others.I have had my s4 since Jan 14 and think it is great. Anyhow an update speared last weekend but I was away and in a weak signal area so did when I was back home on...

De-register SureSignal

I have cancelled my vodafone contract and now not able to access my online account to deregister the sure signal.Can somebody give me details on how i can do this please.

coles101 by 2: Seeker
  • 11257 Views
  • 2 replies
  • 0 thanks

Not receiving text messages

I got an iphone 5c a couple of weeks ago - it's been great until today when I've stopped receiving texts. There are quite a lot of suggested solutions online and I think I've tried most of them (turning off 4g, imessage, resetting network). The only ...

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