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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74120 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229924 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204037 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

GPS it's not were you think !!!

Well on most android devices GPS is on the pull down blindWell yes and no !!We have Location this turns everything off this includes location via mobile data and wifeSo what if you want gas only !!!Panic notAs always Samsung have hidden it and once s...

Northern-dj by 16: Advanced member
  • 12860 Views
  • 0 replies
  • 4 thanks

Resolved! Sure Signal - different light sequence

Hi I've had this (V3) for about 18 months and it has worked fine.  Yesterday it just stopped. I had the flashing red power and solid orange signal sequence.  So i did the reset button on the bottom of it and now i have solid red and flashing internet...

SS V2 and galaxy s3

my SS V2 has stopped working only the system light is on. I have opened the ports as recommended by CS but I still cannot get a 3G signal with my phone. any suggestions? steps taken so far.microsim change got CS to resync.reset SS.changed ethernet ca...

deviant1 by 4: Newbie
  • 11907 Views
  • 5 replies
  • 0 thanks

Resolved! Locked Iphone4 to vodaphone

i buy a iphone sim free from carphone warhouse. but as first sim was lebara and they use vodaphone uk network that locked on it i would like to unlock it.  p.s. i've speak with a apple support team and they sad that you can do that. aswell have conve...

HTC One V - message pending

I have poor Vodafone reception at home, HTC One V settings shows "Mobile network - Disconnected because service in unavailable" - so I have Wifi enabled with 5 bars signal strength - but I sill cannot send text messages, they have Status "Pending". I...

Huawei W2-U00 Windows 8.1 Developer Preview

I was having problems not receiving or sending MMs messages, I done a reset and now I cannot get past the "network settings" selection, I try to select "vodafone postpay" and it freezes.So no internet apn or mms apn will be set because of this,Huawei...

smspop by 2: Seeker
  • 12094 Views
  • 3 replies
  • 0 thanks

Resolved! Unknown icons on Vodafone Smart 4 mini

At the top left of the screen there are two icons which are not explained in the User Manual.   Both are small rectangles.  One contains a tick, the other a solid triangle similar to a Play button. What are they?

Ipad and Netflix

Hi I received my iPad yesterday and I'm on the 10GB package that comes with 6 months Netflix. How do I claim this? I've had no email or texts to set this up.

New user still not working after 2 days

Hi I've added a new user to sure signal. Two days ago. phone shows full service and yet when we try to make a call it says no network. Tried switching everything on and off several times.

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