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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, I left Vodafone but still have Sure Signal device. I want to transfer it to another person, but don't know how to do it, because I cannot access MyVodafone account anymore. What can I do to unregister the device?
I moved a number from pay monthly to PAYG as my contract completed, because I wanted to retain the number. without any mention, VF swapped Admin of the Sure Signal to another user, but they wont tell me who. They have told me its no one from my accou...
Hello, I've had BB Bold 9900 for a little over a year and everything worked fine, I had two email accounts setup on it. I just had the device replaced as the original had a problem. I got it back today and when I try to set up my email, I am only gi...
For a few months now my Samsung Galaxy S3 has not been reliably receiving texts. Some texts will come through just fine, some seem to get stuck somewhere and will arrive en mass at a later date, often one or two weeks later.I went into a Vodafone sho...
ISSUE: Full signal including 3G - all normal lights - plenty of bandwidth but the call quality is terrible after 1-3 minutes. Voice becomes garbled - more often we can hear the other party (download) but they cannot hear us (upload) - sometimes both...
Hi, I have an Iphone 4s (vodafone) with a vodafone pay only sim. I've started having problems with my current Iphone4s. So have decided to use a spare vodafone 4s. It has been synced with itunes as my current phone. It also has my current vodafon...
I bought a £20 voucher today to top-up with. When I accessed my account and went to convert the credit to a datapack I saw the '4gb for £15' option and though 'that sounds better value than my usual 3gb for £20' so I clicked on that. The option did...
We're having some issues with the latest suresignal system. So far all anyone has siad is it's down to latency, can someone give me the technical details on what level of latency is tolerated by the system and what ping times will stop it working? TI...
Hi, my sure signal box is registered to an account I no longer have access to. I am now a Pay as You Go customer so want to register it to that account. Please help!
HiI have been trying to add a new user to my SureSignal 21223493194, and have failed in many attempts. The Online help AND the 191 real-voice help has also failed, I hope you can help me. (The SS is working as designed in all other respects for the...
