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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74087 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229923 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204031 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure V3 two days old.. worked day 1 ...now no 3G signal

HiJust iinstalled my V3 on Thurday cos of the shocking vodafone signalWorked immedialty and was pleasedNext day the phone (iphone 4s) had no 3g signal again and back to little signalnothing was changed or touchedplease advise

HTC One M8 mobile network mode fault

Hi, I've recently received a replacement phone from vodafone.  Issue is that if I set network mode to "2G/3G auto" the data works fine, but I cannot always make calls and received calls often do not have audio, or go to voicemail.  If I select "2G", ...

elchabon by 2: Seeker
  • 43636 Views
  • 9 replies
  • 0 thanks

HTC One Sending strange texts

My HTC One has starting sending texts to 33819253539035 at random intervals. I first noticed it on my statements in February, and it has since sent 7 more.I am being charged 25p for each of these texts (none of which I have sent) despite having unlim...

Kippaxman by 2: Seeker
  • 47304 Views
  • 35 replies
  • 0 thanks

Resolved! Sure Signal- Power Light on Red and flashing first light- nothing else

Our Sure Signal has been working fine until last week, now the red light is on and the first light is flashing.I have just called through to Vodafone who told me i they would send me a text with what to do, to call BT and ask them to check the ports,...

Can A PAYG dongle send a txt msg?

I have a K3765 dongle using 3g, but got an error that it couldnt send my txt msg, as some on payg dont allow this.though i was txting to a voda m-phone, an have a quota of 2gb left. so am i restricted? if not, what settings do i need to adjust? i'm u...

VLC by 4: Newbie
  • 12132 Views
  • 2 replies
  • 0 thanks

Getting really annoyed with my S5!

Hi all,Having a couple of problems with my S5, may well be user error but need help/advice urgently before I throw it out the window!!Soooo.... First thing is that I'm taking pictures on my s5 in proper way, in landscape with volume buttons at top an...

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rainmac80 by 2: Seeker
  • 14454 Views
  • 15 replies
  • 0 thanks

could network problems be causing installation problems..?

Hiya,I have a USB for my laptop but have started experiencing problems with my Skype just over a week ago.  Previously it worked perfectly.  It was suggested that I de-install Skype and try re-installing it.  I managed to de-install it and have follo...

Resolved! S5 camera options

I do not have a settings option on the screen when I open the camera. I am currently unable to zoom in on any photos as the modes that are available to me do not allow this. Can anyone help as I cannot find a tuturial on line which explains what to d...

Ipad due for Upgrade

Hi  Im hoping someone from VF can help me. I have 2 ipads on contract with VF and one has an upgrade date of today, when i log on and go to upgrade it tells me I am eligible but doesnt give me the option to upgrade my ipad 2 to an Ipad air/mini that ...

The_Chef by 4: Newbie
  • 16370 Views
  • 17 replies
  • 0 thanks

Lock Screen

I have just installed the latest update for my GS4 and the screen now locks when I turn it off using the power key. I have looked in settings, lock screen, and checked the lock screen automatically with power key is not enabled. Help!

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