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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73735 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Early Upgrade (iPhone 6)

We should be seeing the iPhone 6 sometime in September, I currently own a 5s which was launched last September, so 1yr ago on a 24month contract. Is there likely to be a good early upgrade option other than paying off the remaining 12 months of the c...

ZeroT by 4: Newbie
  • 28005 Views
  • 2 replies
  • 0 thanks

Resolved! Sure Signal no signal

Hi Could I get someone to check my Sure Signal and network area please? I have lost signal for the second time today and only have the red light illuminated again with no white light. Thanks,Tony

Suresignal 2 not working again!

Really, really annoyed that my suresignal has stopped working again. I've been through all the troubleshooting nonsense again but still no joy. Got red power light but nothing else. I don't believe the box is at fault as so many other people have iss...

Ajr1969 by 2: Seeker
  • 11276 Views
  • 2 replies
  • 1 thanks

HTC One M8 build quality issues

Having just received the replacement to my upgrade I take the phone out and see a fault with this new replacement.  The volume rocker button is really loose, as I currently have both phones here I can see the original is not loose. The 2nd one also h...

paul211b by 4: Newbie
  • 42737 Views
  • 3 replies
  • 0 thanks

Sure Signal (plug in version) useless - not working

Bought sure signalRegistered online including 3 numbers.Plugged inRed light constantTwo white lights on and not flashing indicating 'ready' as per instructionsNo improvement in 3G signalWhen attempting to make a call, 'phone light' on sure signal doe...

JPeppitt by 2: Seeker
  • 10231 Views
  • 1 replies
  • 0 thanks

Resolved! Struggling with sure signal 2

Hello,we have recently bought a 2nd hand sure signal box. it had been de-registerd by the old owners and re-registered to us. everything to do with setting up the box has woked,the correct power light is on.Th only problem is neither my phone or my w...

massey625 by 2: Seeker
  • 11826 Views
  • 10 replies
  • 0 thanks

Resolved! Sky Go and Samsung Galaxy Note 3

HiI have just got my Note 3 and it is great. I am now working methodically through things I want to set up. Most have been sorted. However, I am having problems sorting issues out with the Sky Go app. I have removed my previous mobile phone from the ...

Resolved! Leaving the country

hi, im leaving the country for 9 weeks from may 25th to August 5th... i was wondering if it possible to put my contract in hold again as this was done for me last year.. then the 2 extra months were added to the end of my contract...

Samsung S4 crashes following update

HelloI have a Samsung Galaxy S4 on Vodafone which is approximately nine months old. In the last couple of weeks I have suddenly started suffering severe problems using the phone for more than a few minutes at a time off charge.Despite the battery app...

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