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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73711 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203304 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Samsung S4 - Connecting to the internet

Hi I have recently upgraded to the S4 (GT-I9505, Android 4.2.2).  My issue relates to connecting to the internet via the mobile network.  When I connect to the internet via wi-fi, there is no problem.  However, if I turn wi-fi off, and try to use the...

gareth76 by 3: Seeker
  • 36304 Views
  • 20 replies
  • 0 thanks

No Sim please restart

Hi, recently I've been getting a message up on the screen telling me to restart because the is no sim in my device. I have been into my nearest vodafone shop and they supplied me with a new sim but still had the same problem. I then tried a full syst...

arcy1970 by 3: Seeker
  • 13564 Views
  • 3 replies
  • 0 thanks

irrational battery behaviour

I have a Vodafone/Lenovo Smart Tab IIAt present the battery and charger are behaving irrationaly.I have tried several chargers and leads and also reset the operating system to the factory default.At present my battery refuses to charge, for example a...

Data Usage when everything closed

Hi & help please  I've got iPhone 5C on 3G pay monthly package.  I've noticed in last week or so that, even when all apps etc are closed, & I have also switched off the "update in background" option, my phone appears to be using data - you can see fr...

Resolved! Vodafone Smart 4 mini - additional ringtones.

I have just acquired this 'phone, my first "Smartfone".  Is it possible to add ringtones to it?  If so, what format does it accept, and how does one load them into it?    

Samsung S4 Battery Drain

Hi, I have just crossed over from having an iPhone for several years to now using a Samsung Galaxy S4.Phone looks great although after setting it up and putting widgets in place such as the local news, sports, tech news and also google+ go etc on my ...

Ace_22 by 2: Seeker
  • 16999 Views
  • 9 replies
  • 0 thanks

Resolved! HTC One M8 Notification LED

I have had my M8 for just over a week now and I love it.  I do however have a problem with the notification LED on the front of the phone not working when I receive a text message or similar.  So far I have done the following: Gone to Settings > Disp...

guyw by 4: Newbie
  • 55687 Views
  • 18 replies
  • 0 thanks

HTC One Mini 2 help videos

Hi   We have created five step by step help videos for the HTC One Mini 2   Using the cameraSetting up emailSetting up BlinkFeedInsterting a NanoSIM and Micro SDDownloading apps via Google Play   Thanks   J

JD by Community Manager (Retired)
  • 41138 Views
  • 0 replies
  • 0 thanks

New BlackBerry Q5 help videos

Hi   We have created five step by step help videos for the BlackBerry Q5:   Setting up EmailInsert a MicroSIMHow to add a contactDownloading apps with BlackBerry WorldAdding social networks   Thanks   J

JD by Community Manager (Retired)
  • 10252 Views
  • 0 replies
  • 0 thanks
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