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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If anyone is trying to use there Vodafone sure signal box on a BT Home hub 2 router you will need to follow these instructions to get the VPN to connect through, initially I just had the power light and the @ light coming on but now it's working fine...
I have recently left Vodafone and want to give my Sure Signal box to my father but didn't realise I had to to deregister my Sure Signal box first before cancelling my contract.As such, my account log-in details are no longer working to access my acco...
I have just upgraded to a new iphone 5s and the sim was activated last night. However, I can't seem to get my new phone to be recognised by our sure signal. Serial number is 40132207214. Please can you help me? Thanks
My Sure Signal has been off all day. The red light on the front is on but the two white lights flash and then go off. I've had no mobile signal at all. I've tried unplugging it and resetting it. The internet works fine. What am I doing wrong?
Hi I've been going 'round in circles for a few hours. After purchasing a sure signal your website does not seem to be allowing me to register it for myself and my wife. I've logged ingone to register my sure signalentered postcode then sure signal s...
Hi Following many recent unexpected TXTs saying that my SS box had moved address (it hadn't), despite me updating my profile with the same correct address, I foolishly called cust service on Sunday to ask them to fix. Since then I get lights 1,2 and ...
Hi.I'v got 1,2,4 lights on on VSS v1 but no 3g.Was working perfectly until yesterday and suddenly stopped working.Troubleshooting did not help. That is my second VSS with the same problem. Could you help, please.Serial: 21196829960 Thanks
Hi there Have upgraded yesterday to a new iPhone and transfered the existing number to a new SIM. Have reset VSS a number of times and rebooted the phone but can't get the the phone to connect to the SureSignal. The other Samsung phone that's regis...
I have recently left Vodafone pay as you go and my account has been disabled. I would like to deregister my Sure Signal. Please can you tell me how I can do this.
Just bought s sure signal v3 secondhand. Have registered it ok and it is showing as 'registered' and 'active' on my account. Got the email and text confirming all this as well, although didn't get a text with a security code on it as mentioned in the...
