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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
The issue you’re experiencing:No service. Old Suresignal died completely, replacement will not connect. What light sequence you're seeing:Flashing power, 2nd light off, 3rd and 4th lights solid orange Your speed test results from here.PING7msDOWNLOAD...
Having done a recent software update my phone went haywire, freezing, unresponsive and turning itself off and on on its own. After spending nearly a day doing factory resets it's seems to be working almost like it should apart from sometimes it will ...
Hi, I am leaving the UK but want to continue using my current handset on another network when I go. The phone is a Microsoft Lumia 950XL. I tried to use the online form to request a code neither Microsoft or Windows is an option in the drop down menu...
I recieved my first bill of my 30 day contracted 50GB Mifi account and I am being charged £195 for 12GB data which was apparently used in 1 day. I did not do anything out of the ordinary on that day and it is the highest amount used on any day which...
Hi all, Our service has started today. I've fired up the router, and both the internet and wi-fi lights are solid green. My mobile devices have picked up the router and connected to it, but I'm not able to connect to the internet. I've tried connecti...
I gave Vodafone the pac code from EE on 30th OctoberMonday and I was informed my phone would be out of use for 20mins-1hour on 31st October Tuesday I haven’t been able to use my phone all day yesterday and I still haven’t got any signal or 4g. Plus m...
I took my phone to Vodafone store at metro center on 14th October 2017 as the Nexus 6p was stuck on the bootloader screen. They sent it off to the repair center as the phone was stilll under manufacture warranty. Next day they informed me the phone h...
Hey guys, i need some help. I installed the app on my iPhone 6s (iOS 11.0.3) and i get the following message: "It doesn't look like your mobile data connection is turned on. Please check your data connection." I tried it with 3g 2g and its the same. ...
Hi, I've recently purchased a new Sure Signal to replace our old one for our small business office. However, I'm the only one who seems to be able to use it. One colleague gets 'not registered on network', despite having 4 bars of signal, and other c...
I got a phone about 12 months ago, but I never used the contract. - I Can't remember the number - and Vodafone said it's on an old System and they can't find details.. ?? Yet it's registered to my address! - Can I cancel Direct Debt and see if they c...
