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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have power light and lights 1 & 2 on, but no third light. I am unable to make calls
Good Afternoon! I'm having a regular problem with my newly installed VSS (installed around 15/10). As in the subject, it works fine for 6 hours (or thereabouts) and then goes to red power light flashing and solid orange internet light. A restart of t...
Hi, I need to de-register my sure signal booster, but my Vodafone account is no longer active, can anyone help.ThanksTerri
This may be a very silly question but I have had a message saying I need to verify my sure signal location and the e mail give specific intructions on how to do this. Hoever, when I go to the page it says error and then when I log into Vodafone it do...
Hi There, Please help, I'm losing the will to live with this one having called customer services & tech support around 6 to 8 times & made two trips to a store, probably totalling around 12 to 15 hours of my time, & am now a very irritated Vodafone c...
HiI have a Alcatel Lucent 9361 home cell V2-V serial no 40121905471 Mac@ 0C4C390574CB part number 3JR09110AVBA this was owned by a friend of mine he has now given it to me. How do I cancel him and register it to me so i can use it with Talktalk inte...
Hi all, Just for others benefits as I struggled for the last month. Nearlly every hour my surestart would cut out, and spend 10 minutes restarting with the slow flashing light, or the two orange lights, or flashing red light. Sometimes it would res...
I am after some advice, i have just set up a new contract with Vodafone and have moved to another area, the area is shown by Vodafone coverage map as a good signal area.The building i am in has no signal inside at all but go outside and its ok.would ...
again lights 1,2 + 4 are on solid and yes, I have again tried all the trouble shooting steps I need a manual re-sync of my vss box to your network as it's now been nearly 48 hours again since I last had signal from my vss + I'm really fed up of this ...
Hi We recently upgraded phones to iPhone 5s and now neither of them will connect via sure signal. We have changed the owner and unregistered/re-registered both the SS and the mobile numbers as per other threads. We have also carried out a factory res...
